Claims Manager (Contractor)

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p>Instawork is hiring a Claims Manager who will be responsible for directly overseeing workers' compensation, occupational accident, and liability claims within our broader Trust & Safety and risk management program. This individual will play a crucial role in identifying, evaluating, and managing risk exposure that could result in human, physical, or financial loss. Collaborating closely with Legal, Trust & Safety, and a broader support teams, including external partners, brokers, and insurance representatives, the Claims Manager will implement new programs, enhance existing programs, and provide recommendations to management regarding rules and procedures.</p> <p><strong>Location:</strong> Ideally SF, but open to remote (U.S.-based). Must be available, as needed, to share deliverables and discuss projects during Pacific Time business hours. The full-time role, if offered, is based in San Francisco, CA (in-office).</p> <p><strong>Engagement:</strong> Contract, approximately 30–40 hours/week, up to 6 months. Potential conversion to full-time employment.</p> <p><strong>Start Date:</strong> Immediately</p> <p><span style="font-size: 14pt;"><strong>Who You Are:</strong></span></p> <ul> <li>5+ years in insurance claims adjusting or management, including workers’ compensation, occupational accident, and other injury and property damage claims;</li> <li>Impeccably organized;</li> <li>Detailed and process-oriented;</li> <li>Thorough knowledge of insurance lines and insurance laws across the United States;</li> <li>Composed handling high-priority escalations;</li> <li>Excellent verbal and written communication; </li> <li>Ability to analyze, classify, and rate risks, exposures, and loss expectancies;</li> <li>Marketplace risk experience preferred.</li> </ul> <p><span style="font-size: 14pt;"><strong>What You'll Do:</strong></span></p> <ul> <li>Report, oversee, monitor, and investigate insurance claims across all jurisdictions;</li> <li>Support Instawork with workers’ compensation and occupational accident claims by running loss control surveys and training for teams involved in the clai