Senior Implementation Analyst

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Manager, Implementation Services; the Senior Implementation Analyst focuses on the design, development, implementation and support of EDI, electronic commerce, and application integration solutions. This includes transactions to be exchanged between Availity, and its business partners. The role is accountable for assessing, analyzing, and implementing solutions in a timely and efficient manner. The Senior Implementation Analyst is responsible for executing and maintaining implementation processes and training internal and external stakeholders of those processes. The Senior Implementation Analyst acts as a mentor to Implementation Analysts on their team to ensure all implementation activities are followed based on Availity standards. This position will be called upon to serve in multiple roles in a fast-paced, entrepreneurial corporate environment.

Sponsorship, in any form, is not available for this position.

Location: Remote US

Why you want to work on this team: 

• You will be part of a hard-working team that is high energy and knows how to stop and have fun  

• You will have opportunities for growth into product development and analyst roles  

To be qualified for this position, you have: 

• Strong understanding of the ANSI X12N format including: 837P, 837I, 835, 270/271, 276/277 and 278 

• Over 7 years of experience in technology (information exchange) and/or the healthcare space

• 5 years of experience managing complex healthcare technology implementations

• Familiarity with APIs

  

You will set yourself apart: 

• Experience with Submitters, Vendors and/or Receivers/Payers is a plus 

• Extremely organized and detail oriented 

• Ability to take complex concepts and simplify them  

• Strong troubleshooting and analytical abilities 

• Experience gathering requirements: data, functional, business and technical 

• If you have a thorough understanding of healthcare revenue cycle 

You will be: 

•  Working closely with an Implementation Coordinator to exceed client expectation leading up to the go live of moderate to highly complex accounts and large hospital systems 

• Involved in client calls/meetings to better understand technical configuration needs 

• Managing client timelines and deliverables in a fast-paced environment 

• Responsible for determining client configuration, conceptualizing the big picture and recommending the best solution our product can offer based on the client’s needs 

• Analyzing test data to find root cause, trends and gaps to prepare the client for a successful go-live 

• Researching issues, testing theories, identifying impact and proposing short and long-term solutions  

• Responsible for working with development to gather requirements and test new features and enhancements 

• Responsible for mentoring other Implementation Analysts and cross functional team members 

• Responsible for leading internal technical trainings, taking on new initiatives and assisting with the operationalization of new products and services 

• Subject Matter Expert for multiple Availity products and features 

Availity culture and benefits:

• Availity is a certified “Great Plac