Parking Coordinator - Administrative Program Assistant

POSITION SUMMARY:

Date application must be received for priority consideration by: July 5, 2024
Anticipated Appointment Begin Date: July 15, 2024
Closing Date or if blank, Open Until Filled:
Job Family Group: Support Staff
Division/Department: Finance and Administration/Campus Public Safety
Compensation Range (if applicable): Salary Range 18, Step 1-3 or $18.56 -$20.14/hour or $3,218 - $3,492/month @ 1.0 FTE
FLSA Status: Non-Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Lead Work/Supervisory Responsibilities: Yes
Remote Work Type: On-campus
Work Hours: Typically M-F (8:00a – 5:00p). Hours are subject to change with notice.
Worker Status: Must be able to legally work in the United States without visa sponsorship

SPECIAL INSTRUCTIONS TO APPLICANT:

POSITION DESCRIPTION:

Position Summary Southern Oregon University Parking provides for the management of the parking regulations, procedures, and enforcement on campus, as well as the maintenance of parking lots. SOU Parking also manages the sale of parking permits and event parking coordination. The Parking Coordinator ensures users of campus parking facilities are authorized through permits to park on campus property and enforces related parking rules. This position will train CPS personnel on the parking management system, supervise/train student parking staff, schedule parking events, invoice campus departments and events, process citations, maintain parking meters, assist walk-ins, and manage parking lot maintenance.

Minimum Requirements

• Three years of office experience which included two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures.
• This position requires a clear criminal history, a background check, a valid Oregon driver’s license and/or ability to obtain an Oregon driver’s license upon employment, and eligibility to drive state-owned vehicles.

Preferred Requirements

• Knowledge of, and experience with, Nupark parking management system.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(30%) Scheduling Parking Events:

• Review department requests for guest parking passes, train departments and outside groups on use and rules, and invoice departments for code usage.
• Approve/Deny parking event requests for all of the SOU campus through scheduling, resource allocation, communication, marketing, fees, and invoicing.
• Post temporary signage and other resources if necessary.
• Update event parking calendar for enforcement.
• Create and issue event codes for parking events.
• Review code usage reports for accuracy and investigate any unusual usage activity. Monitors department code use for compliance.

(30%) Parking Program:

• Write/Update SOU parking rules and procedures to submit for final review by the Director.
• Train student workers and other classified staff on using the LPR hardware and software and on parking rules and procedures, including how to issue proper parking citations according to the most updated campus parking rules and procedures.
• Maintain parking software: NuPark, Boss, Digital Iris, Scout, and Pay By Phone.
• Access and monitor communication between parking programs and software such as Banner and Cashnet.
• Create and maintain department portals and events through NuPark and provide department training.
• Create and maintain the VIP parking permit list; including an annual review of the VIP parking requests to verify that criteria are met for VIP parking permit eligibility.
• Process volunteer parking pass requests and determine eligibility, maintain volunteer parking lists with an annual review of eligibility
• DMV Checks to include collections for non-SOU visitors. (Non-banner)
• Create customer accounts.
• Issue and maintain parking permits to include payment process and verification of financials in the parking program which are associated with parking.
• Process citations to include payment processing for checks ensuring appropriate charges to accounts and adjusting as needed.
• Process appeals and prepare t