Litigated Claims Specialist, General Liability, IPZ

Zurich is currently looking for a Litigated Claims Specialist to support our Direct Markets, General Liability Team. The candidate selected for this opportunity should be able to report into the following North American Claims office(s) on a hybrid work schedule: Atlanta, GA; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ; Overland Park, KS; Omaha, NE; Gold River, CA

 

About the Role:

 

Zurich is seeking a dedicated Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service.

 

What You Will Do:

 

• Manage and resolve multi-party commercial line litigated claims.
• Ensure claims are processed within specific limits of authority.
• Provide excellent customer-centric claims service.

 

Basic Qualifications:

 

• Bachelor’s Degree and 3+ years of experience in Claims or Insurance OR
• Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR
• Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
• High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

 

Preferred Qualifications:

 

• 5+ years of experience handling Commercial General Liability litigated claims
• 3+ years of experience handling Product Damage claims
• 3+ years of experience handling auto claims
• In-depth understanding of General Liability and Auto coverage, specifically standard ISO coverage form
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Excellent time management, prioritization, and multi-tasking abilities
• Experience in team collaboration and building cross-functional relationships
• Proficiency in explaining complex financial and actuarial concepts
• Ability to assess the scope and exposure of moderately complex claims
• Expertise in the reserving process for indemnity and expenses
• Capability to develop and execute negotiation strategies
• Skill in identifying nuances in customer and business partner interactions
• Proficiency in presenting claim resolution information to stakeholders

 

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.

 

 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and saf