Production Supervisor

Commitment to Safety

Nothing is more important to us than safeguarding the health of our customers, employees, their families, and the community at large. Effective October 8, 2021, all US employees as well as all newly hired US employees are required to receive the COVID-19 vaccination (and provide proof) unless granted an approved exemption from this policy due to a medical reason, or because of a sincerely held religious belief.

Our Mission

At Prose, we don’t believe in “one-size-fits-most.” We create custom hair care that’s inclusive to all hair types, needs, and preferences. Each of our hair care products is customized to a person’s hair needs based on the results from an online consultation. The individual data is processed through a proprietary algorithm and made-to-order in the Prose lab using natural active ingredients. Marrying emerging technologies with the best in beauty, Prose is truly creating something special. This is the opportunity to join a fast-growing startup and an energetic team that works together to deliver creative solutions that are transforming the way people think about and shop for hair care. We’re looking for talented problem solvers who lead with passion and who face any task with a positive mindset.

Position Summary

A key member of the Prose Production organization, the Production Supervisor is responsible for coordinating production operations in an assigned area including manufacturing, shipping and scheduling. He or she will execute the role through effectively planning and scheduling production, setting team goals and the implementation and execution of process improvement projects.

The Production Supervisor employs exceptional communication and leadership skills to guide the production team(s) as they safely and efficiently meet or exceed the established Production goals. As a member of the factory leadership team, the Production Supervisor is also responsible for evaluating opportunities to improve overall facility performance. 

The Production Supervisor reports to the Production Manager and will have a team of 10-25 manufacturing associates reporting directly to them. Salary range for this role is $70,000 to $80,000 annually. The shift for this role is 3pm -1130pm, Mon to Fri

Key Result Areas

• Support team members in assigned production area to ensure associates are able to hit production targets successfully.
• Assure high quality output from production associates by tracking quality metrics of team members and driving quality first mentality.
• Communicate and oversee the daily production plan.
• Ensure communication with team members of any new or unexpected production items, such as an inventory issue or process changes.
• Provide feedback to broader manufacturing team (process, quality, production manager) on what is working and what needs improvement on the production floor.
• Collaborate with peers on initiatives and events to boost morale and empower team members.
• Track team member performance and progress toward goals and drive improvements.
• Manage timecards of team members and assist with payroll and PTO approval.
• Work cross-functionally with customer support, technical team, and throughout operations team to troubleshoot issues as they arise.
• Facilitate and assist with training of new hires, ensuring all new hires have support and resources to on-board successfully.
• Report potentially unsafe conditions and conduct accident investigations as necessary.
• Report performance issues among employees as well as any and all violations of company policy or values.
• Manage additional tasks assigned to you.

 

Ideal Candidate: 

• 2+ years of experience successfully leading a team in a manufacturing, fulfillment or similar environment
• Strong organizational skills
• Ability to multi-task and prioritize work, while remaining detail-oriented
• Adept at the ability to motivate others in a deadline-focused environment
• Have a quality first mindset
• Enjoy working in small, tight-knit teams, in a fast-paced environment
• Excellent oral and written communication skills
• Bachelor's degree preferred

Prose Values

Intentional Inclusivity

• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community. 
• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.