Residential Advocate - Sat/Sun, Overnight, 11PM - 7AM

Description

Position Title: Residential Advocate 

Reports To: Division Director & Lead RA

Classification: Part-Time, Non-Exempt    

Location: NW, Washington, DC  

Hours: Saturday & Sunday, Overnight - 11pm until 7am

About Us: Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs with positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, shelter, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values. This includes the following: Excellence and Innovation; Finding Ways to Say “Yes,”; Caring at the Core; Agents of Change; Support, Empowerment and Development; Building Relationships; and Integrity and Accountability.  

Summary: The Residential Advocate at Friendship Place ensures resident and building safety, security, and optimal operations. As a Residential Advocate, you will warmly greet residents and maintain a safe and secure building. This role involves conducting resident wellness checks, monitoring building activities and operations, and assisting residents from time with needed items that are available for their use. The Advocate role is part of the La Casa Permanent Supportive Housing (PSH) team. The PSH program follows the Housing First model and philosophy, applying best practices and comprehensive case management to ensure resident success. The program provides on-site services to 40 previously chronically homeless single males. The new apartment building consists of seven floors, with 40 studio-sized units that contain a private kitchen and bath

Essential Competencies and Responsibilities:

• Warmly greet and direct residents and building guests at the front desk of this Permanent Supportive Housing program for 40 single men. 
• Monitor security cameras in the building and ensure staff/participant/building safety by appropriately responding to any security issues that may arise. 
• Become familiar with the Housing First Model, HSRA, and HIPPA to inform job duties and program philosophy.  
• Ensure the safety and well-being of residents by providing routine wellness checks. 
• Monitor residents’ medical and psychiatric needs while reporting any concerns to the case management team, case manager supervisor, and division director in a timely manner.
• Provide crisis intervention as needed and contact emergency response teams such as Mobile Crisis, MPD, the fire department, and paramedics when necessary.  
• Complete incident reporting when necessary and communicate any incidents, allegations, security breaches, or sensitive situations to case managers, the Case Manager Supervisor, and the Division Director on resident and program outcomes, including areas for improvement.
• Build trusting relationships with participants and respond with empathy and flexibility to foster wellness, independence, and service delivery  
• Participate in multidisciplinary team meetings, supervision, and actively seek out professional development opportunities. 
• Communicate professionally and clearly in all interactions—both written and verbal—to support seamless service delivery and collaboration 
• Demonstrate integrity, cultural responsiveness, and mission alignment in a fast-paced, equity-driven environment 
• Maintains compliance in all assigned mandatory training and background clearances. 
• Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc. 
• Perform other duties as assigned to support the success of the program and its participants 

Requirements

Requirements:

Education:

• High School Diploma/GED Required 
• Bachelor’s Degree Preferred 

Qualifications:

• 3 years of general work exper