Director, LTL Operations

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a true Tech Unicorn)!
We are looking to add a talented Director, LTL Operations position to our team! We are seeking a hands-on leader who thrives in a dynamic and fast-paced global company. In this role, you’ll lead Loadsmart’s LTL operational strategy in collaboration with sales, product, and finance stakeholders across the organization. You will partner with our sales teams to develop value-added solutions and strategies that yield cost savings to our customer’s transportation network.  You possess a desire to roll up your sleeves to get the job done, while simultaneously crafting a long-term strategic view by leveraging your industry knowledge to improve our existing carrier relationships and strategically grow our LTL footprint.
DEPARTMENT: Logistics Operations - LTLLOCATION: Chicago/US
Job Type: Exempt

WHAT YOU GET TO DO:

• Effectively lead a diverse team with varying levels of experience in pricing and operations 
• Evaluate and expand existing processes that achieve a superior user and customer experience 
• Partner with product and engineering teams to build best-in-class products to better serve current and future LTL expansion initiatives
• Train and develop account sales representatives and sales management to position Loadsmart as a one-stop-shop logistics provider
• Collaborate with cross-functional and leadership teams to drive a superior customer experience
• Grow transactional and contract volume with existing carrier portfolio.  Develop relationships with a variety of contacts, from front line to senior leadership, across our carrier portfolio
• Closely collaborate with the Managed Transportation and Specialized Services teams to identify impactful multimodal and consolidation solutions for our customers
• Work closely with Account Management and Account Sales teams to align with top customers to ensure exceptional service performance for those customers for which you are accountable
• Join customer calls and quarterly business reviews as needed,  to provide operational support and market intel to gain strong understanding and alignment with the sales team specifically for those customers you are aligned to
• Collaborate with Marketing to create and improve Loadsmart brand awareness within the LTL sector
• Conduct performance reviews in order to set your representatives up for success and ensure individual goals are being met and exceeded

REQUIRED QUALIFICATIONS:

• 5+ years  LTL experience within a 3PL environment
• Extensive knowledge of LTL carrier operations, pricing, industry terminology and best practices
• Practical understanding of TMS Software, and external resources (SMC3) 
• Demonstrated ability to develop strong relationships with motor carriers 
• A dynamic leader with a bold presence and a charismatic attitude 
• Strong attention to detail 
• Ability to think strategically about the bigger picture and tactically about tasks at hand 
• Strong organizational and time management abilities 
• Ability to work cross functionally with other departments

WORKING AT LOADSMART
• Competitive base salaries - we believe in rewarding top talent • Extremely competitive Equity package - become a shareholder in our company!• Loadie Time Off - PTO and sick days without a limit• Comprehensive Medical, Dental, and Vision insurance plans (US applied)• 401k Match up to $5,000 regardless of salary (US applied)
Apply today! 
At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.