Receptionist/Facilities Assistant

 *Full – time in office required*  

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 

We are looking for a Receptionist/Facilities Assistant located in Santa Clara, CA to join our HQ Facilities team, reporting to the associate manager of Facilities. In this in-office role, you will be the welcoming face of our office, ensuring smooth daily operations and a safe, organized environment. You will collaborate with the global Facilities team, manage office supplies and catering, and support onboarding and offboarding processes. You will also leverage your creativity for assisting with fun events and celebrations held throughout the year. This is an exceptional opportunity to join an organization on the peak of rapid growth. At Infoblox, you can thrive in a work environment that emphasizes career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you are creative, proactive, and have strong attention to detail. You are passionate about providing white glove service and creating a positive, fun environment for employees in the office.  

What you’ll do:

• Serve as the "face of Infoblox" by greeting and welcoming employees and visitors in a professional and friendly manner

• Issue and manage badge access, ensuring the security and safety of all building occupants

• Participate in safety drills and emergency preparedness activities as a key member of the ERT

• Oversee the timely and accurate delivery, packaging, receiving, and shipment of materials and documents and resolve any discrepancies with employees and vendors

• Organize and set up office events, often in collaboration with various departments, including meetings, celebrations, training sessions, customer visits, volunteer events, and team-building activities

• Work with the global Facilities team on team goals and projects

• Forward voicemails and scan important and confidential documents, ensuring they reach the appropriate recipients

• Maintain a clean and safe working environment through general upkeep and tidying of the facility while monitoring snack and supply stocks

• Perform weekly facilities onboarding for new hires and offboarding for terminated employees, including desk setup

• Prepare and post internal communications, manage the office calendar, update our department intranet page, and track data metrics

What you’ll bring:

• 1-2 years of receptionist experience or other job-related experience

• Proficiency in Microsoft Office 365, including SharePoint, Teams, PowerPoint, and Outlook; OfficeSpace and Canva experience are a plus

• Understanding of FedEx software and international shipping is a big plus

• High degree of creativity with the ability to generate innovative ideas for events, including themes, activities, and decorations

• Detail-oriented and proactive in identifying and solving problems

• High level of customer service, with the ability to anticipate needs and seek solutions to problems

• Experience with building access systems and issuing badges; Lenel S2 and Envoy experience is a big plus

• Solid interpersonal and communication skills, both written and verbal

• Some experience with audio-visual equipment or a willingness to learn

• Various physical abilities including lifting and carrying (up to 40 pounds), intermittent walking, be