Temporary Administrative Assistant

The Counseling and Psychological Services (CAPS) Center is seeking a compassionate, centered, and dependable Part-Time Administrative Assistant to provide front desk, clerical, and organizational support in a creative environment serving college students. The ideal candidate will demonstrate professionalism, discretion, and sensitivity to confidential matters, along with a strong commitment to supporting student well-being. This is a non-clinical position. While the Administrative Assistant may interact with students who are in distress or seeking support, they will not be responsible for conducting clinical assessments. Instead, their role is to provide administrative assistance in helping students access services through CAPS (Counseling and Psychological Services).

This is a temporary, part-time position with an anticipated end date of June 30, 2026.

MAIN RESPONSIBILITIES:

• Greet students and visitors; serve as the first point of contact for the center when working. 

• Answer phones, respond to email inquiries, and schedule urgent appointments as well as provide CAPS group support as an admin to help schedule students for individual support as needed. 

• Access and utilize electronic records and appointment systems in compliance with privacy standards (e.g., HIPAA, FERPA)

• Assist in the design, organization, and distribution of outreach and promotional materials (e.g., flyers, posters, brochures, digital graphics) for workshops, events, and campus campaigns

• Support center events and outreach programs as needed

• Ensure a welcoming, orderly, and confidential front office environment
   

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required; at least an associate degree or coursework in psychology, counseling, or administrative studies. Graduate work (current or past) in mental health field a plus.  

• Ability to handle sensitive and confidential information with discretion, and consult with management as needed

• Commitment to ongoing professional development and emotional resilience in support-based roles.

• A demonstrated commitment to equity and inclusion, fairness, and social justice in all professional tasks, particularly in approaches to working with students from a wide array of backgrounds

• Previous experience in an administrative or front-desk role

• Strong interpersonal and communication skills

• Proficiency with Microsoft Office Suite, Google Workspace, Canva, and EHR scheduling software

• Strong organizational skills and attention to detail
   

Preferred:

• Experience working in environments that involve supporting individuals in distress, particularly in a non-clinical capacity.

• Comfort and competence in navigating challenging workplace dynamics, with a willingness to engage in regular supervision to reflect on and address such challenges.

• Interest in developing skills related to non-clinical mental health support within a structured, supportive framework.

• Commitment to ongoing professional development and emotional resilience in support-based roles.

• Experience in a mental health, healthcare, or higher education setting

• Familiarity with electronic health records (EHR) or counseling center databases

• Bilingual or multilingual abilities
   

Working Conditions

• Work is performed primarily in an office setting

• Morning and Evening hours 1-2 times a week for 1-3 hours during the semester and occasionally for special events

• Must be able to remain in a stationary position for extended periods

• The Administrative Assistant will receive one hour of  weekly consultation and support from their direct supervisor (Dr. Brigette Stump-Vernon) to discuss workplace challenges and their role in providing non-clinical mental health support.

COMPENSATION & BENEFITS:

• The range for this position is $26-$28/hour

• CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. More information ca