Sales - Inside Sales Manager

Summary:
Supports the Director of Sales in maintaining efficient operations within the department. Directs and coordinates inside sales activities to ensure quality service to customers.

Duties:
• Actively develop managed sales resources through consistent coaching, clear expectations and structured feedback to grow revenue.
• Ensure Inside Sales Representatives satisfy productivity and performance expectations.
• Review seller performance activities and results to identify program enhancement opportunities and initiatives to scale.
• Support inside sales escalations as appropriate.
• Develop coaching cadence through regularly scheduled team and 1-on-1 meetings to review performance metrics, strategic initiatives, and career development progression.
• Ensure team is current with company offerings, value advantage, and competitive landscape.
• Regularly review and analyze sales dashboards and customer reports.
• Conduct regular performance reviews and create improvement plans when necessary.
• Approve Inside Sales Representatives B.A.N.T. requests when appropriate.
• Hire and train ideal candidates based on the talent evaluation process.
• Requires up to 20% of overnight travel
• Role is 100% remote with travel
• Preferred candidates are in CST or EST
• Other duties as assigned.

Education and Qualifications:
Bachelor’s degree from a four-year College or University; or one to three years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required to sit for prolonged periods.

Working Conditions:
Heated and air-conditioned office.