Asst Mgr Patient Care Svcs

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Neuro Clinics-Nursing Admin

Job Summary:

JOB SUMMARY

The Assistant Nurse Manager position will cover main VUMC campus neurology and neurosurgery clinics and a couple smaller regional clinics. This role will be responsible for safe patient care practices and compliance for procedures as well as ensuring appropriate RN Triage of urgent patient care needs. They will act as a clinical resource and assist with complex patient care situations. This position partners with the Nurse Manager and two Charge Nurses to ensure quality operations in multiple locations, resolving patient concerns and engage and retain staff.

This position is Monday - Friday, business hours, with times varying based on need. Candidates should be able to travel to VUMC main campus in Nashville with occasional travel to Franklin and rare travel to Spring Hill and Mt. Juliet. Neuro experience preferred but not required. Strong communication skills with experience coaching others in the workplace. Candidates should enjoy process improvement work in a team setting.

The Assistant Manager, Patient Care Services is a direct supervisory leadership role that is a key member of the Nursing leadership team. Leads staff members and actively participates in overall management of the area, development of clinical practice, and provision of patient care with accountabilities for implementation and outcomes for people leadership, quality, service, compliance, finance, throughput and scheduling. Ensures the clinics' optimal performance by engaging in effective problem solving for staff, patients and families and to develop/lead the assigned staff. Provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high performance culture. Under the guidance and direction of the manager, develops, implements and evaluates systems that promote cost effective quality patient care.

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KEY RESPONSIBILITIES
• Under guidance of manager, implements area specific quality planned linked to the organizations goals.
• Develops, manages and evaluates area based on work team performance.
• Manages projects/on-going work activities (timelines, work plans, deliverables) and maintains alignment with strategic plan and vision.
• Acts as clinical leader and facilitates education for staff on clinical standards; routinely provides guidance/coaching to subordinates/peers within clinical specialty(ies).
• Ensures that clinical assignments are based on patient care needs and demonstrated staff competencies.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Operations Planning (Novice): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Appropriately matches equipment and capital resources to task demands. Achieves results within budget. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Able to absorb changes to major assignments while maintaining a high level of performance. Uses available time efficiently. Follows up to assure problems and issues are resolved.
• People Management (Novice): Conducts performance reviews. Effectively delegates tasks to others. Coaches subordinates on technical and interpersonal topics, as well as professional development. Demonstrates team building techniques and provides leadership through personal example of good work habits, open communication and effective people relationships. Involves subordinates in decisions which affect them. Demonstr