Manager, Revenue Operations

Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem. 

At Gloo, we believe relationships catalyze growth—and when technology serves relationships, the world can be transformed, one life at a time.  We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good, so that people can flourish and communities can thrive.. Therefore, our mission is to build the leading technology platform to serve the faith ecosystem.

We are a mission-driven organization, guided by four core principles:

• Shape Technology for Good: Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do. 
• Release Collective Strength: We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.
• Enable Ecosystem Trust: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.

We are looking for talented, mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!

The Opportunity: 

We are seeking a highly motivated and experienced Revenue Operations Manager to drive efficiency and strategic projects across our revenue-generating functions. This role is unique, splitting the focus equally between maintaining and optimizing our core Revenue Operations (RevOps) infrastructure and leading high-impact, revenue-related projects. The ideal candidate will be a hands-on operator with a strategic mindset, capable of managing complex systems, data, and processes, while also successfully driving cross-functional initiatives to completion.

What You’ll Be Doing:

• System Administration: Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM, Marketing Automation, Sales Engagement, etc.), ensuring seamless integration and data flow.
• Data Management & Reporting: Ensure data quality and integrity across all revenue systems and Gloo organizations. Develop and maintain dashboards and reports to provide actionable insights into sales, marketing, and customer success performance.
• Process Optimization: Continuously support, evaluate, and refine revenue processes (e.g., renewal processes, sales forecasting, territory planning/account assignments, reporting, etc) to maximize efficiency and scalability.
• Enablement & Documentation: Develop and maintain process documentation and training materials for the revenue team related to revenue operations, ensuring high adoption of tools and processes.
• Forecasting Support: Assist in the revenue forecasting process, providing necessary data, tools, and analysis to support accurate and timely projections.
• Deal Desk and Contracting Support: Support management of contracting processes for our sales, customer success, and legal departments. 
• CRM data integrity: Ensuring account and opportunity data represents accurate information.
• Lead and execute strategic projects focused on accelerating revenue growth and improving operational effectiveness. These projects will vary but may include:
• Design and implementation of a new commission structure.
• Evaluation and integration of new revenue technology.
• Market research and Total Addressable Market analysis.
• Supporting new Go-to-market strategies and plans
• Expansion into new markets, requiring the setup of goals, objectives, and KPIs
• Ad-hoc business and financial analysis

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