Clinical Sales Consultant -West

Position Summary 

The Clinical Sales Consultant – Vascular Access is responsible for supporting and expanding the clinical application of ICU Medical products and solutions across all hospital departments and healthcare settings to grow the business.

 

Essential Duties & Responsibilities

• Collaborate with the internal customer team (National Clinical Manager, Sales Leadership, Account Executives, and Clinical Project Mangers (CPM)) to provide support for presales meetings, clinical product demonstrations, pre-implementation assessments, product evaluations for clinical acceptance, and execution of solution-based programs for the entire Vascular Access product portfolio. 
• Transition the account in professional and customer centric manner for product implementation activities led by the Vascular Access Sales and Clinical Leadership 
• Support assessments, evaluations, and conversions/implementations as requested and schedule permits.
• Develop and maintain relationships with key account stakeholders across all departments throughout the full continuum of care.
• Provide ongoing customer support for product selection, application, and troubleshooting across ICU Medical Vascular Access product portfolio.
• Provide comprehensive product training for all phases of the sales cycle including ongoing product education.
• Ongoing assessment of the application of a broad product portfolio across all departments, identifying opportunities to optimize and expand product use and application.
• Maintain broad clinical knowledge of ICU Medical Vascular Access portfolio of products and solutions.
• Ensure compliance with all required processes, documents, and workflows for implementation, execution, and documentation uploading into required applications/systems.
• Provide mentoring, training, and support to new sales and clinical team members.
• Presence/participation at trade shows, professional, regional, and national organizations, and events as assigned by manager. 
• Collect customer feedback formally and informally, sharing it with the leadership team and Marketing, filing complaints as appropriate per organizational policy.
• Work is guided by standards of practice, training materials, product literature, medical literature and department and company procedures.
• Employ negotiation skills when determining best instructional methods for training customers on products. 
• Utilize ICU Medical approved education materials, manuals, and Instructions for Use. 
• Self-directed with guidance from management and department resources and procedures. 
• Accuracy is required in all communication.
• Duties may be inclusive of US and Canadian Customers.
• Work on special projects as assigned.

 

Knowledge & Skills

• Ability to effectively present information to internal and external customers. 
• Ability to present a professional image with excellent customer service skills. 
• Ability to be independent and self-directed. 
• Located in assigned region near a major airport. 
• Travel outside assigned region as required. 
• Requires excellent critical thinking, problem resolution abilities and strong technical skills, with team selling preference.
• Strong skills with Microsoft Word, Excel, PowerPoint and Outlook

 

Minimum Qualifications, Education & Experience 

• Must be at least 18 years of age.
• Bachelor’s degree from an accredited college or university is required.
• Current professional RN licensure preferred.
• Minimum of three years’ experience in an acute care hospital setting. 
• Critical care experience preferred. 
• Vascular Access experience is highly desirable.   
• Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations.

 

Work Environment

• This job is a field-based role.  
• Work may be performed in a home office using standard office equipment, as well as on-site at customer locations.
• While performing the