Sr. Manager, Intel Response Unit

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are seeking a Senior Manager for our Unit 42 Threat Intelligence team to run the Intel Response Unit. This team plays a critical role in providing timely, actionable threat intelligence and response capabilities to help protect our customers and internal stakeholders.

Your Impact

As the Senior Manager of the Intel Response Unit, your primary responsibilities will include:

• Building Request for Information (RFI) Process - Establish and manage a robust RFI process to support executives, customers, and incident responders - Develop efficient workflows, documentation, and communication channels to facilitate the gathering and dissemination of relevant threat intelligence information
• Running Rapid Response Program - Act as the point organization for major cyber events, such as Log4j, SolarWinds, and other emerging threats across all of Palo Alto Networks - Lead the rapid response efforts, ensuring timely and effective coordination across teams, incident triage, containment, resolution guidance, prepare executive briefings, and support press releases
• Leveraging Unique Data Holdings - Harness the full weight of the company's unique data holdings, including product telemetry, front line Incident Response (IR) and Managed Detection and Response (MDR) data, and Intel Holdings - Utilize these resources to produce the most unique and valuable insights, enhancing the effectiveness and differentiation of our threat intelligence capabilities
• Coordinating with External Engagement Team - Work closely with the external engagement team to create engaging and informative content, including blogs, white papers, and updates on major cyber events - Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal executive briefings
• People Management and Career Development - Manage and mentor a team of managers and analysts within the Intel Response Unit - Foster their professional growth, provide guidance, and facilitate skill development to ensure a high-performing and cohesive team
• Cross-Organizational Collaboration - Collaborate with threat analysts from various teams and departments within the organization - Foster strong relationships, share threat intelligence, and coordinate joint efforts to address complex threats that span multiple areas of expertise
• Building Customer-Facing RFI Capability - Establish and maintain a customer-facing RFI capability to enhance engagement with our clients - Develop streamlined processes, documentation, and tools to efficiently address customer inquiries, deliver relevant threat intelligence reports, and ensure a positive customer experience

Qualifications

Your Experience

• Strong public speaking and presentation skills, with the ability to effectively communicate complex threat intelligence information to diverse audiences, including executives, conferences, and internal stakeholders
• Proven experience in managing and developing teams of analysts, fostering a culture of collaboration, knowledge sharing, and career growth
• Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment
• Demonstrated ability to coordinate with cross-organizational threat analysts, facilitating collaboration, and aligning efforts to achieve common goals