Regional Manager, Technical Services North

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

The Regional Manager, Technical Services is a key leadership role providing a strategic direction with organizational standards to ensure the right priorities are focused in the right way to significantly improve operations reliability. This position will manage the business through strong leadership and partnerships with plant leadership teams and engineering.

The Regional Manager, Technical Services will be responsible for driving transformation of the Plant Network including but not limited to Safety, technical competence, financial efficiency and culture. As well, this role will drive the Process Reliability improvement throughout the CHEP NA Plant network.

The Regional Manager, Technical Services will be responsible for the technical leadership in a region, acting as the liaison between VP Operations and Reliability Engineering in either North or South Region. They will lead a team comprising of Technical Systems Managers, Performance Improvement Manager and Vision System Engineers.

Scope of Countries: United States

Location: Field Based, North Region USA - 50%+ travel, must be located near a major US airport

Measures

• Asset Performance – e.g., Process Reliability, MTBF, MTTR, Uptime, Availability

• Department performance – e.g., labor utilization, quality of repairs

• Work execution – e.g., schedule adherence and efficiency

• Cost – maintenance/component spend

Major/Key Accountabilities

• Develop specific procedures and methodologies governing loss elimination, risk management, and life cycle asset management

• Participates in the development of design and installation specifications along with Commissioning plans

• Technical Leadership for NA Northern Territory Locations

• Participates in the final check-out of new installations, including factory and site acceptance testing to assure adherence to functional specifications

• Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems

• Technical Lead for a region

• Develops Engineering solutions to repetitive failures and all other problems that affect plant operations

• Plays a key role in developing policies and practices for maintenance across the company and managing asset reliability.

• Develops training for others regarding preventative and predictive maintenance tools and techniques.

• Leads the implementation of actions and techniques in the day-to-day operations to reduce downtime, improve uptime, minimize frequent stops and improve equipment availability and utilization.

• Provides planning and supervisory assistance for the transition of new projects and/or the demobilization of existing projects.

• Establish KPI system to monitor and identify improvement opportunities in facility reliability and asset utilization.

• Optimize use of the CMMS for maintenance and material management.

• Incorporates safety, quality, and cost r