Senior Data Visualization Engineer

ADP is hiring a Senior Data Visualization Engineer in our Roseland, NJ office. This is a hybrid role.

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? 

Well, this may be the role for you.

Key Responsibilities

Metrics & Performance Management

• Define, track, and maintain operational KPIs and OKRs across cloud services.
• Leads the design, build, and optimization of dashboards (i.e. PowerBI) to monitor cloud service health, availability, compliance, and performance working in close collaboration with Operational Excellence Data Architect/Engineer.
• Design and develop interactive dashboards and reports to visualize key business metrics and trends.
• Connect to various data sources, import data, and transform it into actionable reports.
• Create compelling and user-friendly visuals that effectively communicate data insights.
• Collaborates closely with product teams, engineering, security, and FinOps to gather operational requirements and translate them into actionable insights.

Governance & Readiness

• Collaborate with Design Authority, FinOps, Security, CDO and Cloud Product teams to drive compliance and exception tracking processes. E.g. Supporting compliance tracking (e.g., IMDSv2, tagging, encryption) through integrated dashboards.
• Partner with stakeholders to define and document Operational Readiness criteria for new services.
• Coordinate cross-team inputs to support ORR (Operational Readiness Reviews) and service launch activities.
• Ensure data accuracy, consistency, and reliability across all reporting platforms and dashboards.
• Troubleshooting and resolving issues related with dashboards including data integration, data accuracy, performance tuning and report accessibility.

Process Improvement & Enablement

• Analyze cloud operations workflows and propose automation or process improvements e.g. Automating reporting workflows and improving data quality.
• Help document and enhance change and incident management processes related to cloud operations.
• Collaborate with DevOps and SRE teams to improve observability, reliability, and resiliency practices. 

Communication & Collaboration

• Excellent communications skills to effectively collaborate with stakeholders and present data insights to technical and non-technical audiences.
• Ability to analyze data, identify trends and patterns, and troubleshoot data related issues, reports and dashboards.
• Prepare documentation and executive updates on cloud operations performance and insights.
• Support workshops and discovery sessions with teams across ADP to gather pain points and improvement opportunities.
• Document technical specifications, providing training to end users as needed, and offering ongoing support.

Preferred Skills

• Advanced reporting (i.e. PowerBI) skills connecting with multiple data sources, design dashboards, optimizing large datasets and report performance, automating data refreshes with a strong command of query editor.
• Familiarity with Infrastructure as Code (IaC) and Policy as Code (PaC) concepts.
• Exposure to ITSM practices, incident/change/problem management workflows.
• Understanding of cloud cost optimization frameworks and tagging strategies.
• The ability to transform raw data into insightful visuals and reports, analyze data effectively, and communicate findings clearly to various stakeholders.
• Data transformation expertise in analyzing data to create visual representations to aid in reporting and business decision making.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment an