Associate Director, Organizational Readiness & Change Management- Hybrid

Job Description

The HR Organizational Readiness, Associate Director is an experienced employee engagement, change management and internal communications professional with a passion for driving innovative, employee-centric strategies that engage our company's workforce in high priority initiatives that are directly tied to our strategic priorities. This role will create and lead strategic, high-impact, high exposure programs that drive employee awareness, adoption, and recommendation of HR products and services, while simultaneously realizing our employee value proposition, and catalyzing a positive employee experience with HR products and services.

Primary responsibilities:

• Partner with HR Centers of Excellence to define and execute effective employee engagement plans that promote awareness and adoption of key programs/offerings, improve accessibility and inclusivity, and shape employee interaction/outreach plans that enable our workforce to navigate and have a good experience with high-impact transitions or change events.

• Develop highly integrated engagement strategies, inclusive of change plans, internal marketing and communications, self-serve resources, and leadership level stakeholder alignment presentations.

• Effectively lead with influence and build the right stakeholder management plan to ensure alignment to case for change, operational plan and engagement plan and secure resourcing needed to activate plans.

• Serve as an employee engagement SME to ensure HR information is delivered effectively to all intended audiences via creating of content and operational / delivery plan focused on creating a seamless and consumer-like content experience.

• Develop effective go to market ‘kits’ of communication materials and support resources for HR initiatives, including high priority portfolio programs and cyclical processes, to enable our workforce to navigate transitions and cyclical processes successfully.

• Partner with global, regional, and local HR and communications colleagues to leverage a variety of channels and digital media to effectively reach target audiences (business leaders, managers, employees, HR teams).

• Lead voice of ‘customer’ sessions with employees to better inform change and comms plans for HR initiatives.

• Leverage a data-driven approach/employee listening insights to inform strategies and measure the effectiveness of change and communications plans against desired outcomes.

• Collaborate across a global HR community to drive effective strategies that consider regional and local market requirements and needs.

• Partner with internal and external suppliers on strategy, design, communications, and interactive multimedia development as needed to best engage employees with HR programs/initiatives.

Required Education/Experience

• Minimum of a bachelor's degree, or currently in pursuit of degree completion , or equivalent relevant work experience in human resources or related discipline.

• Minimum 10 years’ of professional experience in HR, Change Management, Organizational Readiness, Project Management or related discipline (with Master's degree, minimum experience is 8 years)

• 5 years of progressive work experience in the development and implementation of innovative change management and communications strategies.

• A strategist, able to see the big picture, and a content creator with proven ability to integrate messaging and delivery across multiple channels and audiences.

• Superior consultative and influencing skills with an ability to work with people at multiple levels across the function.

• Ability to work effectively in a fast-paced, global organization

• Excellent written and oral communication skills to effectively and creatively communicate across various stakeholders using compelling story-telling capability.

• Strong content and channel management abilities across multiple internal and external digital platforms.

• Ability to synthesize complex information into employee-centric communications.

• Demonstrated ability to manage supplier engagements and communications budget with 3rd party agency partners.

• Metrics-driven focused on using metrics to define strategy and assess the effectiveness of workforce communications.

Preferred Experience:

• 5 years Change Management, internal communications, and/or employee engagement preferred

• PROSCI Certification

MSJR

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