Sales Professional - Inside Sales

<p>Our associates celebrate lives. We celebrate our associates.</p><p></p><p></p>Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional - Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.<p></p><p></p><p><b>Job Responsibilities</b></p><p></p><p><b>Lead Generation </b></p><ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>Obtains referrals from families served by the location</li><li>Networks and builds community and civic relationships</li><li>Explains and presents presentations to families served and referred families</li><li>Maintains and tracks activity levels to ensure productivity</li></ul><p></p><p><b>Build Rel<span>a</span>tion<span>s</span>hi<span>ps</span><span> with Families</span></b></p><ul><li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>Connects with families through listening, honest communication and genuine concern</li><li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li><li>Stays in touch with families to ensure satisfaction</li><li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>Follows through on all customer problems and requests</li><li>Builds trust-based relationships to earn the right to ask for referrals</li><li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu<span>c</span>ati<span>n</span>g them on the benefits of pre-planning</li></ul><p></p><p><b>Teamwork </b></p><ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>Collaborates and tea<span>m</span>s w<span>i</span>th funeral di<span>r</span>ecto<span>r</span>s,<span> l</span>ocat<span>i</span>on ma<span>n</span>agers, and other <span>m</span>embers of funeral ho<span>m</span>e and or ce<span>me</span>tery staff, to provide seam<span>l</span>ess, high qua<span>l</span>ity service</li><li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>Shares family concerns with rest of the SCI team</li></ul><p></p><p><b>Minimum Requirements</b></p><p></p><p><b>Education </b></p><ul><li>High school diploma or equivalent</li><li>1-2 years of college or an equivalent of education and experience</li></ul><p></p><p><b>Experience</b></p><ul><li>High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>1-2 years of customer service or sales industry experience preferred</li></ul><p><span>      </span></p><p><b>Licenses</b></p><ul><li>Current state/province issued driver’s license with an acceptable driving record</li><li>Insurance license if required by state/province law and as prescribed by each state board</li></ul><p></p><p><b>Knowledge, Skills and Abilitie</b><b>s</b></p><ul><li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li><li>Ability to work a number of evenings and or weekends every month</li><li>Ability to drive frequently</li><li>Ability to obtain and maintain an insurance license if required by state/province</li><li>Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>Ability to treat others with empathy and respect</li><li>Knowledge of computers and some software</li><li>Customer service skills</li></ul><p></p><p><b>Compensation</b></p><p>Target Compensation Range: $50,000 to $100,000 annually.<br/>The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.</p><p><i>(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)</i></p><p></p><p><b>Benefits: </b></p><p><span>Medical*Dental*Vision*Flexible</span> Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program</p><p>As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: <i><b>Working around and/or