Senior Manager, Learning Tech Strategies and Solutions

JOB SUMMARY

Our Team. The Learning Tech Strategies + Solutions team at Marriott International consults on and delivers talent solutions via a learning tech stack that fuels business performance. Our work is based on the belief that our talent is key to driving business outcomes and impact – whether in our hotels, regional teams, or our global headquarters – and that there are always opportunities for individuals to level up, grow, and evolve in order to both achieve on behalf of the business and to fulfill oneself personally. Our learning tech helps power this experience globally for our associates.
The Role. The Senior Manager, Learning Tech Strategies + Solutions sits within our Global Associate Development organization and reports to the Senior Director, Associate Development Strategies + Solutions. This individual is a key partner to our Performance and Brand Talent Advisors and Continent Learning Leaders to help solve our learning needs via our technology. 
The Senior Manager provides thought leadership and develops + delivers meaningful business tech solutions that support the achievement of desired human capital performance outcomes and business results. All of this is accomplished through top notch platform knowledge and project management skills, research and analysis into current state, and contributing to the crafting of future state solutions. It requires curiosity that seeks to understand and creatively think through the most efficient and effective tech strategy or solution for business challenges and initiatives. It is essential to be a true consultative partner in the pursuit of the best possible solution. 
Individuals who thrive on this team and in this role appreciate a fast-paced, project-driven organization where they can flex their strategic and innovative thinking, all the while being an agile learner themselves to continually develop solutions to challenges and/or create something entirely new.

CANDIDATE PROFILE 

  Education and Experience 

Required
•    4-year degree from an accredited university in Business Administration or related major; 4 years of experience in the areas of human capital consulting, organizational development, or learning and development, demonstrating progressive career growth and a pattern of exceptional performance.
OR
•    MBA degree from an accredited university; 2 years’ experience in human capital consulting, organizational development, learning and development, or related professional area

Preferred
•    Focuses on results, adept at delivering under tight deadlines and pressure, maintaining sound judgment
•    Strong problem-solving, decision-making, and critical thinking skills
•    Possesses exceptional communication skills, both written and spoken 
•    Be proficient in using Excel, Smartsheet and Power Point
•    Have project management skills, such as tracking project details in Smartsheet, following up on action items, sending meeting recaps, etc.
•    Have a proven track record consulting to business leaders and delivering high impact talent solutions
•    Be skilled at converting business needs into talent solutions and managing the execution of those projects. 
•    Have prior experience in identifying and managing customer & client needs, creatively approaching solutions, and deciding and influencing appropriate courses of action.

CORE WORK ACTIVITIES

Building Business Relationships

Being an effective thought partner and subject matter expert on learning tech solutions is priority number one – however, effectiveness in this capacity is only possible through quality relationships with the HR Technology team, Performance & Brand Talent Advisors, Learning Design + Development, Global Technology team, Continent Learning Leaders, and the broader Associate Development COE. To achieve these relationships, it requires analysis and evaluation of client needs and data, an understanding of business priorities and organizational dynamics, a proactive approach that looks both near-term and long-term on behalf of Associate Development and stakeholders, and consistent delivery over and above expectations. The Senior Manager is also expected to work across and lead through influence across a wide range of stakeholders and cross-functional work teams to achieve results. The Senior Manager partners with the Senior Director, Associate Development Strategies + Solutions on key stakeholder interactions.

Managing Portfolios & Priorities
The Senior Manager will aid in the advancement of the learning tech ecosystem, seeking to enhance technology, and influencing the adoption and deployment of new technologies.  Having excellent organizational abilities, managing multiple tasks efficiently, and adapting priorities as