Product and Service Quality Manager

Product and Service Quality Manager

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is looking for First Line Products and Quality Managers (Level K) to join the Preflight and Delivery Team in Everett, WA. This position is available for 3rd shift.

This position requires a critical thinker with strong business acumen, who is passionate about coaching, and eager to drive cultural change within the organization.

Position Responsibilities:

• Lead and manage a team of employees responsible for evaluating and ensuring that products, services, and processes meet customer contract requirements, engineering standards, company procedures, and government regulations

• Develop and implement effective business plans, policies, and procedures aimed at enhancing performance and quality outcomes

• Create and execute organizational and technical strategies that promote continuous improvement and operational excellence

• Provide education and coaching on the Quality System, empowering team members to understand and uphold quality standards

• Make airworthiness determinations on behalf of the company and regulatory agencies, ensuring compliance and safety

• Acquire and manage resources efficiently, leading initiatives that drive process improvements and optimize performance

• Build and maintain strong relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports to foster collaboration and success

• Inspire, develop, and motivate employees, cultivating a high-performance culture that embraces change and encourages professional growth

This position is expected to be 100% onsite. The selected candidate will be required to work in Everett, WA.

Basic Qualifications (Required Skills / Experience):

• 3+ years of experience leading or managing multi-functional teams within a Quality Management environment

• 3+ years of experience mentoring, coaching, guiding, and leading teams

• 1+ years of experience working with senior leaders/executives to communicate strategic plans and objectives

• Must be willing and able to work any shift (Must be able & willing to work various shifts and/or an alternate baseline schedule that may frequently change to support mission requirements and may include weekends and holidays; mission requirements and/or workload may require both scheduled and unscheduled overtime

Preferred Qualifications (Desired Skills / Experience):

• Bachelor’s Degree or higher

• 5+ years of experience demonstrating exceptional business, analytical, and problem-solving skills

• 3+ years of experience in a production/factory environment

• Strong critical thinking and problem-solving skills

• High energy and enthusiasm for driving cultural change and improvement

• Proficiency with Microsoft Office applications (e.g., Excel, PowerPoint)

• Solid business acumen with a proven ability to develop and execute successful strategies

• A&P license

Shift:

This role is primarily 3rd shift; however, you may be required to work off shift, weekends and holidays in support of the facilities work statement as needed. You must participate in a weekend rotation, approximately one (1) every 6 weeks. 

Safety Sensitive:

This is a safety-sensitive position and is subject to Department of Transportation (DOT) random drug and alcohol testing.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Union:

This is a Non-union represented position.

Total Rewards

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance program