DSW Store Manager

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

 

Reports to: Market Leader

Our Values:

We Love What We Do

        - Bring positive energy and enthusiasm.

We Own What We Do

        - Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

        - Model high standards of honesty and integrity.

We Belong

        - Value unique experiences and encourage different perspectives.

 

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Responsible for elevating the in-store experience by modeling, supervising and coaching associate and support leaders on behaviors that achieve store goals and Key Performance Indicators (KPI).

• Responsible for the development and communication of store strategies that align to the company strategy. Fosters a growth mindset, promotes a culture of innovation, and cultivates a focus on generating solution-oriented ideas.

• Delivers financial plans to drive KPI performance on a weekly/monthly/quarterly basis. Identifies shifts in business and makes necessary adjustments.

• Fosters an environment of recognition, reinforcing behaviors that meet the customer and business needs.

• Responsible for resolving customer and associate feedback with a sense of urgency.

 

Be committed to the customer having a consistent positive experience:

• Strategically plans and directs the movement of merchandise responding to customer trends.

• Communicate to the Market Leader store specific merchandise inventory recommendations.

• Responsible for and oversees the execution of sales floor standards, maintenance and operations.

• Responsible for creating a cohesive talent strategy that meets the needs of the business.

• Leads by example and holds team accountable that all policy and procedures are followed.

 

Bring the power of shoes to life by leveraging in-store and digital services:

• Oversees all inventory related activities including but not limited to freight receipt, product placement, markdowns and mark out of stock (MOOS).  

• Oversees all omni activities in store including but not limited