Sycamore Server

Job DetailsJob Location: Blackberry Mountain - Walland, TN 37886Position Type: Full-Time/Part-TimeSalary Range: $16.00 - $22.00Job Shift: Evening Shift
The Sycamore Server position is a dynamic role responsible for providing guests with a memorable lounge and pool experiences. Sycamore Server functions as Pool Attendant, Midday Meal Server, and In Room Dining Attendant. Additionally, servers will be expected to gather personal details about our guests to help elevate their future dining experiences. They must have the passion to go above and beyond expectations to provide every guest with a creative and tailored dining experience. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 


Functions as Pool Attendant, Midday Meal Server, and IRD Attendant
Responsible for making a lasting impression on Guests as they arrive and depart
Interacts with Guests with great poise, friendliness, and proper verbiage
Maintenance and cleanliness of equipment and common spaces in Sycamore
Maintain cleanliness of pool and pool water closet
Performing routine deep-cleaning tasks as assigned
Lifting and carrying chairs, tables, and other equipment during setup; trays up to 28 lbs. and furniture up to 50 lbs.
Understanding menu and food terminology
Menu Knowledge of the menus within your restaurant
Attentive to all Team Members, assisting all positions as necessary
Prepares and delivers In-Room Dining service items accordingly
Responsible for opening and closing the pool
Stocking and restocking of towels, sunscreen and any other amenities provided at the pool
Read daily traces to learn about the guests on property
Answer guest’s questions about BMTN and suggest ways to enjoy the property
Pass out guest amenities (ex. chilled towels, sun screen, etc.)
Deliver prearrival amenities (ex. Champagne, cheese & charcuterie board, etc.)


 

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

 

EDUCATION and/or EXPERIENCE


High school diploma or equivalent preferred
Experience in a Food & Beverage Service preferred
Experience related to dealing with general public preferred


 

LANGUAGE SKILLS


Must have excellent verbal communication skills
Must be able to effectively communicate with guests, team members and managers


 

MATHEMATICAL SKILLS


Basic knowledge and understanding of math


 

REASONING ABILITY


Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals 


 

PHYSICAL DEMANDS


Must be able to lift up to 50 lbs.
Must be able to stand on feet for a long period of time
Must be able to safely operate a company vehicle or golf cart


 

WORK ENVIRONMENT


Dining Room, Bar and Kitchen areas
5,200 acres of Blackberry Farm property


About BlackberryBlackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.