Technical Solutions Engineer

<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><h3>DESCRIPTION</h3> <p>We are looking for an <strong>Enterprise Technical Lead</strong> to own technical delivery and customer success across complex enterprise engagements, driving clarity in ambiguous situations and translating Datavant's linkage and real-world evidence generation capabilities into outcomes our customers can act on.</p> <p>You will operate as a trusted technical partner to customers and internal teams, taking customer-facing technical projects from messy to executed and balancing white-glove support with the scalable patterns the team needs.</p> <h3><strong>You will:</strong></h3> <ul> <li>Own end-to-end technical delivery of complex customer engagements, often spanning multiple systems, stakeholders, and product areas</li> <li>Build deep understanding of customer ecosystems, data flows, and business goals — and use that to design effective technical solutions</li> <li>Serve as the technical quarterback for customer escalations: pull in the right cross-functional partners (Strategic Engagement, Product, Engineering, Privacy Delivery, Science, GTM, Solutions Consulting), drive resolution, and lead retrospectives that turn lessons into prevention</li> <li>Translate technical complexity into clear, actionable insights for both technical and non-technical audiences</li> <li>Approach ambiguity with structured thinking and a "yes if" mentality: organize information, develop a clear plan, drive execution, and come prepared with recommendations rather than open questions</li> <li>Make decisions on tradeoffs (technical feasibility, business impact, customer needs, scalability) and own driving them to resolution</li> <li>Develop business and impact awareness: understand how technical decisions affect adoption, accuracy, scalability, and long-term customer value, and communicate that impact to both customer and internal stakeholders</li> <li>Submit structured, actionable feedback to Product and Engineering, and document customer implementations clearly so the team can learn from th