Associate in Transfer Agency

As an Associate in Transfer Agency (L1), you are an integral part of the team, focusing on the accurate and timely execution of core transfer agency tasks. In this entry-level position, you work under the supervision of the Manager, performing essential support functions such as processing investor transactions, updating shareholder registers, and maintaining compliance with regulatory standards. You collaborate closely with colleagues across departments and teams, including AML/KYC, Accounting & Financial Reporting and Payments, to ensure that all client and regulatory requirements are met.

This position is based in Luxembourg and reports directly to the Manager in Transfer Agency & Register.

Key Responsibilities:

• Maintain and update shareholder registers on the platform.
• Extract and prepare shareholder registers as required.

• Initiate and configure the closing process on the platform, ensuring all fundraising methodologies and details (e.g., board date, commitments, share classes, geography, LP type) are correctly set up.
• Verify investor KYC completion and the availability of signed subscription agreements.
• Collect signed minutes and resolutions, finalise the process, and notify the client.
• For Moonfare: Monitor API notifications and ensure proper registration on the platform.

• Open transfer processes or coordinate with the client as per SLA.
• Collect signed legal agreements and input transfer details into the platform.

• Initiate the capital call or coordinate with the client via API, depending on SLA.
• Verify compliance for any blocked investors and address issues as needed.
• Confirm reconciliation with Accounting before generating calculations.
• Apply necessary fees, discounts, or side letter conditions as per the LPA.
• Send calculations for client review, distribute notices to investors, and ensure proper uploads to relevant portals.

• Track and record all investor transactions (subscriptions, redemptions, transfers, switches).
• Store all investor agreements (side letters, LP agreements) and updates, notifying KYC/AML of changes.

• Manage direct subscriptions, capital calls, distributions, and share transfers on the platform.
• Reconcile payments and verify distribution payments to LPs in coordination with Odoo.

Requirements

• Demonstrate a high level of accuracy in handling transactions and documentation, ensuring all data entries and updates are precise and compliant.
• Show a commitment to delivering excellent service by responding to requests promptly and maintaining a positive, professional attitude in client interactions.
• Work effectively within the team, supporting colleagues and contributing to a cooperative environment focused on achieving collective goals.
• Display flexibility when adjusting to evolving tasks and priorities, responding well to feedback, and quickly adopting new procedures or technologies.
• Seek opportunities to deepen industry knowledge, ask questions to understand processes thoroughly, and actively participate in training sessions.
• Handle sensitive information with the highest degree of confidentiality and adhere to company policies and regulatory standards.
• Communicate clearly and professionally with team members and stakeholders, ensuring transparency and understanding in all interactions.
• Approach challenges with a solution-focused mindset, identifying ways to improve processes and enhance operational efficiency.

Benefits

Why Join Us:

• Join a culture that celebrates creativity and welcomes innovative, disruptive ideas, empowering you to make a real impact.
• Immerse yourself in a fast-paced, diverse workplace where you'll have the chance to collaborate and learn from specialists across various fields, fostering personal and professional growth.
• Embrace automation and seamless tech integration in your workflows, while our platform boosts operations through tech leverage, ensuring you stay ahead of the curve and updated with new technologies.
• Enjoy an attractive compensation package that recognizes your contributions and dedication to our shared success, rewarding you fairly for your hard work.
• Work in a comfortable, ergonomic environment within our spacious, modern offices located conveniently in the heart of Girona, just minutes away from the train station where you can enjoy daily fresh fruit and coffee!
• Monthly afterworks organised by the company to unwind and strengthen team connections.
• Enjoy flexible entry hours that help you balance your personal life with your work commitments.