Senior Manager - Technical Resiliency

Position Type

Home Office

Position Schedule

Full-Time

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Posting Location

Missouri, St. Louis

Company Description

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. 

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. 

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
 

External Flexible Work Option(s)

Hybrid, Onsite

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Country

United States

Search Headquarters Positions by Area of Interest

TECHNOLOGY

Position Requirements

What Experience You'll Need:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in technology resiliency, disaster recovery, infrastructure engineering, cloud operations, site reliability engineering, or related technical disciplines.
• Experience developing, implementing, or supporting disaster recovery and resiliency programs in complex enterprise environments.
• Knowledge of high availability, fault tolerance, backup and recovery, and business continuity principles.
• Experience supporting hybrid technology environments that include on-premises infrastructure, cloud platforms, and SaaS solutions.
• Ability to coordinate and influence cross-functional teams to achieve shared resiliency objectives.
• Strong analytical, problem-solving, and risk-management skills.
• Excellent verbal and written communication skills with the ability to communicate complex concepts to both technical and non-technical audiences.

What Could Set You Apart:

• 10+ years of experience in technology resiliency, disaster recovery, infrastructure engineering, or related areas.
• Experience designing and leading large-scale failover and recovery testing programs.
• Knowledge of resiliency architectures, multi-region recovery strategies, and enterprise dependency mapping.
• Experience with resiliency, observability, or service-mapping tools such as ServiceNow, Dynatrace, or AppDynamics.
• Familiarity with backup and recovery platforms such as Rubrik, Commvault, NetBackup, or Veeam.
• Experience with recovery orchestration tools such as Azure Site Recovery, VMware SRM, AWS Elastic Disaster Recovery, Zerto, or similar technologies.
• Experience with scripting, automation, or Infrastructure as Code tools, including Python, PowerShell, Terraform, or comparable technologies.
• Relevant certifications such as CBCP, MBCI, AWS, Azure, VMware, ITIL, or related resiliency, cloud, or infrastructure certifications.

**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home o