Division General Manager (Sales & Operations)

About Anthony & Sylvan
Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com.

About the Role

The General Manager leads the Division’s operations with full accountability for strategy, growth, and profitability. This role drives business objectives, ensures operational excellence, and builds strong relationships with customers, vendors, and subcontractors. By aligning people, processes, and resources, the General Manager delivers consistent results, high-quality service, and long-term success for Anthony & Sylvan.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Division Strategy & Operations
• • Develop and implement procedures and performance objectives in conjunction with senior management.
  • Ensure all operations/projects are executed in a timely, financially sound manner aligned with company goals and quality standards.
• Financial Leadership
• • Oversee day-to-day fiscal management to achieve revenue and operating income goals.
  • Analyze monthly financial performance indicators and make adjustments as needed.
  • Direct the preparation of the Division’s annual business plan and budget, monitoring progress throughout the year.
• Sales & Marketing Growth
• • Review and contribute to advertising, marketing, and pricing decisions.
  • Provide direction to local marketing agencies for intranet and traditional advertising.
  • Stay aware of current selling trends and backlogs to maximize profits and daily production.
  • Lead market penetration, sales growth, and business development initiatives.
  • Identify, analyze, and recommend strategic alliances to increase customer satisfaction, sales, and growth.
• Resource & Subcontractor Management
• • Anticipate and resolve internal and external resource challenges in product delivery.
  • Build and maintain a quality subcontractor base to meet demand and uphold standards.
• Construction Oversight & Customer Satisfaction
• • Provide management oversight to construction staff, ensuring high-quality project delivery.
  • Support and guide employees to maximize customer satisfaction and achieve annual customer satisfaction survey (CSS) goals.
• Talent Management & Development
• • Direct recruitment, selection, orientation, and retention of high-caliber staff.
  • Ensure employees are properly trained and developed to support organizational success.
• Continuous Improvement & Innovation
• • Pursue and implement continuous process improvement across all business areas.
  • Monitor and evaluate industry, market, and technology trends, making recommendations for improvements and opportunities.
• Corporate Alignment & Compliance
• • Act as liaison for implementing and interpreting corporate programs, policies, and procedures.
  • Champion new programs and policies that support long-term success.
  • Ensure adherence to Anthony & Sylvan Pools’ standards, policies, and procedures.
  • Perform other duties and projects as assigned.

COMPETENCIES

The core competencies below are essential for success in this role. They define how work is carried out and reflect A&S values and leadership standards.

• Customer Focus
• Integrity & Accountability
• Teamwork/ Inclusion
• Decision Making and Problem Solving
• Strategic Execution and Direction
• Managing Talent (assess, coach, develop, discip