Warehouse Returns Lead - Auburn

There’s a Place for You at North Coast

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

 

To learn more about being a Warehouse Associate at North Coast Electric: https://www.youtube.com/watch?v=XuuhrjSEH2A

  What You Will Do: 

• Accountable for Job Site Clean-up Returns, Daily Returns and RMA/RGA’s 
• Correspond with Sales Writers for restock % and accurate credit to Customers 
• Responsible for keeping the Warehouse In Process/Status queues clear and compliant with End of Month guidelines 
• Primary responder and problem solver for Return emails, with a response time of 1 hour 
• Work with Counter Team to facilitate timely and accurate return of cancelled orders and counter returns 
• Complete weekly performance reviews of Associates using data driven metrics 
• Actively engaged within warehouse, providing on call mentorship and problem solving for Associates 
• Lead by example an effective and efficient team, with an emphasis on positively motivating, training, and uplifting of Associates 
• Maintain and cultivate a safe and healthy work environment by following and enforcing safety policies and guidelines 
• Other duties as assigned 

  What You Will Bring:

• Clear and concise communication skills 
• Ability to write routine reports and correspondence 
• Fluent in North Coast warehouse and system processes  
• Self-starter, team player with the ability to lead others with a quality focus 
• Previous warehouse experience 
• Committed to 100% accuracy and doing tasks right the first time (DIRTFT) 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Willingness and desire to improve knowledge and skill level of self and others 

  Physical Requirements and Work Environment: 

• Repetitive lifting and pulling of heavy objects (50+ lbs.) 
• Forklift and stock picker use 
• Warehouse environment 
• Frequent use of computer terminal and RF scanner 
• Usual 40 hour work-week Monday through Friday however based on business needs evening and weekend hours may occasionally be required 
• Requires regular and reliable on-site attendance 

 

Salary & Compensation:

• This position is non-exempt and is eligible for overtime
• Pay is $23.95/hour - $29.96/hour, DOE.

 

 

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee referral bonus

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric  https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: <