Account Manager

Relocation Assistance Offered Within Country
Job Number #172195 - Overland Park, Kansas, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The Account Manager acts as the primary liaison between the Strategic Creative Services team and the company's internal stakeholders (our clients). In this senior role, you will be responsible for managing key relationships, overseeing projects from start to finish, and ensuring our team's creative efforts meet strategic business goals on time and within budget. You will translate client needs into actionable strategies, coordinate our internal creative teams, and manage client expectations to drive successful marketing outcomes for the entire business.

What You Will Do:

• Client Relationship Management: Build and maintain strong relationships with internal stakeholders, understanding their business objectives and translating their needs into marketing strategies.

• Project Coordination: Oversee the planning and execution of marketing campaigns, coordinating with internal creative, media, and strategy departments to ensure seamless delivery.

• Strategic Development: Play a role in developing strategic directions for campaigns, ensuring they align with the client's business goals and target audience.

• Budget Management: Ensure that marketing campaigns stay within agreed-upon budgets, providing cost estimates and managing the financial aspects of client projects.

• Performance Monitoring & Reporting: Track campaign effectiveness using metrics and analytics, provide regular performance reports to stakeholders, and suggest necessary optimizations.

• Problem Solving: Address and resolve issues that arise during the campaign process, adapting strategies as needed to ensure success.

• Communication Hub: Serve as the central point of contact, communicating progress, challenges, and results between the agency and internal clients.

Required Qualifications:

• Bachelor’s Degree in Marketing, Advertising, Business, or a related field.

• 7+ years of experience in account management, client services, or project management.

• Proven track record of successfully managing client relationships and overseeing complex marketing campaigns from concept to execution.

• Demonstrated experience in budget management and performance reporting.

Preferred Qualifications:

• Experience in the consumer packaged goods (CPG) or pet care industry.

• An MBA or other advanced degree.

• Strong strategic thinking and problem-solving skills, with an ability to translate business needs into creative solutions.

• Excellent communication, presentation, and interpersonal skills.

• Experience working within a fast-paced in-house or external creative agency model.

• Proficiency with project management software (e.g., Jira, Asana).

Compensation and Benefits
Salary Range $124,000.00 - $174,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacatio