Program/Project Manager (Content & Stakeholder Engagement)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a skilled Program/Project Manager with exceptional IT project management process and methodologies experience to contribute toward the success of our technology initiatives.

Responsibilities:

In this opportunity as Content and Engagement Program Manager, you will be responsible for the following:

• Creating a comprehensive communication and stakeholder engagement plan for the Core Systems organization. You will oversee and execute plan delivery, including:

• Ensuring portfolio health is communicated consistently and at the appropriate level for the audience

• Creating and coordinating consistent portfolio business reviews for U.S. Bank leadership and mixed audiences

• Coordinating/leading large staff meetings, writing newsletter/blog content

• Arranging for teams to speak at other organizational meetings to promote excitement /engagement on what our teams do, Arranging meaningful, collaborative events to enrich the team

• Connect Core Systems content to broader Technology and U.S. Bank communication practices

• Collaborate closely with the Core Systems team to distill complex data into easily digestible insights for broader dissemination

• Function as a trusted advisor to organizational executive team, offering strategic counsel on messaging

• Organize and consolidate responses to ad-hoc executive requests for portfolio data

Basic Qualifications

• Bachelor's degree or equivalent work experience

• At least 7 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

Preferred Skills/Experience

• Proven experience (7+ years) in program management and interacting with senior stakeholders both verbally and in writing

• Demonstrated understanding of modern technology landscape and modern banking industry

• Excellent written and verbal communications skills, with the ability to distill complex information into clear and compelling messages for various audiences

• Expertise building presentations and tailoring technical messages to various audiences to drive awareness, understanding and adoption

• Experience of developing and maintaining proactive relationships at a manager and executive level within a matrixed organizational structure

• Exceptional attention to detail and the ability to manage multiple, competing priorities in a fast-paced environment

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified appl