Parking Control Officer (PCO)

Parking Control Officer
Generally responsible for enforcing parking ordinances throughout the contracted enforcement area while maintaining professionalism and providing customer service.
Full Job Description
Patrols and monitors regulated parking zones in municipal parking lots / streets and initiates appropriate parking enforcement action by Issuing citations (or warnings) to vehicles in violation of municipal parking ordinances, ensuring that all information on the citation is accurate and complete to ensure compliance with parking restrictions and ordinances. 

Pay: $18.00/HR

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. 
Essential Functions
•    Enforce parking ordinances by issuing parking citations to ensure adequate traffic flow and maximize available on-street parking spaces. 
•    Responsible for parking enforcement and issuing tickets for parking violations on all City streets, alleys, ramps, lots, public setbacks and terraces, City parks and (upon complaint) on private property by patrolling assigned area on foot and in motor vehicle.
•    Providing consistent enforcement of parking ordinances
•    Reports signs for replacement and addition from an enforcement standpoint.
•    Completing necessary logs and reports from the enforcement equipment
•    enforce parking lots and street by following the city ordinance. 
•    Perform customer courtesy functions.

Provide excellent customer service. 
•    Quality service, client, and customer satisfaction
•    perform enforcement on snow and ice days.
•    Patrols city parking districts to issue citations to parking violators.
•    Maintains a valid driver’s license and is capable of driving as part of daily work assignment and driving in all weather conditions.
•    Provides on-going training and development for new and existing officers to ensure enforcement and performance standards are met.
•    Communicates city parking ordinances and enforcement policies and procedures to the public to encourage compliance.
•    Perform related duties as required by management to meet the needs of the city, including but not limited to, vehicle maintenance, work on weekends for snow and ice enforcement.
•    May perform other duties to ensure productive operations as and when needed.
•    Operates hand-held computer to identify scofflaws and boot-eligible vehicles and impounds vehicles from public right-of-way after determining vehicles are in parking ban, are junked, abandoned, or have not moved in more than 24 hours.

Minimum Qualifications:

•    A history of working in the public service industry
•    Basic arithmetic skills
•    You must be able to communicate verbally In English and demonstrate the ability to
read and write in English.
•         This position does require driving enforcement vehicles and walking per day in all weather conditions. You must demonstrate a high tolerance level and extreme patience.

Education and Experience:

•    High School education or equivalent
•    Solid employment record

2. Must be computer literate to enter data into handheld device
Minimum Qualifications
EDUCATION:
•    High school diploma or GED.

EXPERIENCE:
•    Two (2) years of customer service experience.

LICENSE(S) and/or CERTIFICATION(S):
•    Valid driver’s license and good driving record.

  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Drivi