QUALITY ASSURANCE SPECIALIST

We value: Safety, Integrity, Ownership, Collaboration, Service, Sustainability

Moses Lake Industries, Inc. (MLI) is a rapidly growing producer of ultra-pure chemical products, serving the semiconductor, silicon and flat-panel screen industries worldwide. We deliver world class products to the leaders of the industries we serve. Handling and working around hazardous materials and chemical manufacturing equipment is routine. 

You will be working for a midsized company with great people and a history of steady growth and profitability. Sound like a match? If you are prepared to work in an exciting and rewarding environment, we look forward to considering your experience and qualifications. 

Shift/Hours/Location: Monday- Friday 8am-5pm, onsite/hybrid, Moses Lake WA

WHAT YOU WILL BE WORKING ON

Working within the quality team, under minimal supervision, ensure compliance to CAPA processes and procedures and be responsible for, but not limited to:

• Communicate with internal/external customers on quality issues and requests.
• Coordinates and leads external, process, customer, supplier, and internal audits.
• Gather data from internal/external suppliers/customers for various internal/external reports.
• Manages and responds to quality issues with related groups such as Lab, Production, Customer Service, Suppliers, and customers.
• Ensures that processes needed for the Quality Operating System are established, implemented, and maintained.
• Assists the Quality Assurance Manager in reporting the performance of the Quality Operating System and any need for improvement to Executive Management.
• Generate various internal/external reports.
• Maintain quality records.
• Have responsibility for review and approval of NC and CAPAs, with attention to detail, review for completeness, accuracy, effectivity, and timeliness.
• Liaise with relevant functional groups, facilitate, and guide teams through all stages of the NC / CAPA process.
• Ensuring users provide the necessary rigor to the electronic CAPA system content including maintaining a live document with all relevant evidence attached, in a timely manner.
• Exhibit ability to build expertise in facilitating NC & CAPA teams in the application of problem-solving techniques and promote its use and development e.g., 8-D, 5-Why, Fishbone, Root Cause Analysis etc.
• Highly proficient on NC/ CAPA procedures, and champion of electronic CAPA system.
• Execute the NC/CAPA Reviews with department champions.
• Monitor site NC/CAPA KPIs including reporting requirements, provide detailed updates and information in support of quality & business review forums, ensuring compliance to global requirements & metrics.
• Identify and drive continuous improvement and collaboration opportunities and projects.
• Participate in cross-plant and corporate project teams in areas of NC & CAPA.
• Work cross functionally with all departments in problem resolution using 8D/CAPA methodology.
• Work cross functionally with all departments to maintain the quality operating system to adhere to the ISO9001 standard and/or other standards as identified.
  • Mentor co-workers and internal customers with interpretation of ISO requirements, SOP requirements, and other guidance documents, as applicable.
  • Interfaces with Manufacturing and Customer Service (or other groups) in problem resolution, and continual improvement.
  • Responds to customer complaints, inquiries and audit requirements relating to Manufacturing with appropriate sense of urgency and business criticality.
• Performs other related duties as directed.
• Maintain a high level of integrity at all times while being courteous, tactful and cooperative with co-workers, management and customers both internal and external.
• Working knowledge of principles and practices of the ISO 9001 standard and/or other standards as identified.

QUALIFICATIONS

• BS/BA degree in related field or comparable experience.
• Minimum of 2 years of quality assurance experience.
• Preferred to have ISO9001 Lead Auditor certification and experience with IATF16949 standard.
• Able to follow written and verbal instructions