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Global Strategic Accounts Program Manager

Merck Group
Burlington, United Statesfull_timeVerifiedPosted 5 Mar 2026
💰 $168,400/yr($112,200/yr – $168,400/yr)

About the role

 

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

 

Your Role:

As a Global Strategic Accounts (GSA) Program Manager in the Process Solution Business Unit within the (GSA) organization, you will play a critical role in leveraging customer and market insights to develop and execute strategic programs with key customers, focusing on long-term, mutually beneficial goals. 

Collaborating with Commercial Teams, internal Business Partners, and strategic accounts, you will enhance customer satisfaction through differentiated services.


Your responsibilities include:

  • Serve as the customer point of contact to oversee all strategic initiatives and ensure its execution through a tactical plan
  • Supporting achievement of the cluster sales targets
  • Leading Global strategic initiatives from multiples sites
  • Establishing an Account Governance structure
  • Enabling Molecule Mapping and Opportunity Pipeline Management
  • Updating strategic account plans with Commercial Teams
  • Initiate early engagement on differentiated services (could be customized services) in areas like Digitalization and / or Sustainability, AI, etc. Provide sales insights for tactical plans, and manage multiple projects using project management tools to ensure timely and quality delivery based on customer’s requirements. 

 

Who You Are

Minimum Qualifications:

  • Bachelor’s Degree or equivalent and 3-5+ years’ experience working in the pharma or Biopharma industry, in Commercial/R&D/Marketing/Manufacturing, Supply or in a related PMO role
  • The role will require some (<10-15%) domestic and international travel
  • Broad experience in managing complex projects in a matrix organization, with customers and across boundaries
  • Strong written and verbal skills including communication at the Executive level, presentation skills and the ability to build cross-functional collaboration, and influence without direct authority

 

Preferred Qualifications:

  • Proficient in analyzing highly complex business processes as well as data sets and effectively simplifying them into clear, actionable insights
  • Strong proficiency in business intelligence (BI) tools such as Power BI, Tableau, or others for building interactive dashboards 

 

Role can be based anywhere in the US, preferably on the East Coast

 

 Pay Range for this position: $112,200 - $168,400. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.  

 

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

 

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Company

Merck Group

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