Director of Modernization Field Engineering

Date Posted:

2025-10-22

Country:

United States of America

Location:

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

Director, Field Operations Engineering and Programs – Modernization 

 

The Director of Modernization Field Engineering serves as a strategic and operational leader, driving excellence in field engineering support, process efficiency, and product performance across the modernization portfolio. This role is responsible for developing and executing strategies and programs that improve field productivity, enhance safety outcomes, and ensure product reliability. Acting as a key interface between field operations, engineering, suppliers, and product development teams, the Director ensures alignment and collaboration to deliver best-in-class modernization solutions. 

 

Who Thrives in This Role: 

• Inspirational Leader – You’re passionate about your work, lead by example, and motivate teams to meet goals and exceed expectations. 

• Collaborative Partner – You build strong cross-functional relationships and advocate for both customers and employees. 

• Results-Driven Executor – You bring energy and creativity to problem-solving, driving continuous improvement with hands-on leadership. 

• Strategic Change Agent – You identify opportunities for growth and lead transformative initiatives with confidence and clarity. 

 

Key Responsibilities: 

• Field Strategy & Support: 

• Defines & leads field engineering strategy for modernization product transformation. 

• Provide expert guidance and resolution support for complex field issues, including field turnbacks and supplier chargebacks. 

• Champions continuous improvement through partnership with regional field teams to ensure consistent execution and feedback loops. 

• Monitor KPIs, generate reports, and present program status to senior leadership and stakeholders. 

• Lead end-to-end planning and execution of modernization programs across multiple operating areas and territories. 

• Process Optimization: 

• Own and evolve the field labor estimate process, ensuring accuracy, scalability, and alignment with operational goals. 

• Owns strategy to develop and implement best practices for field engineering workflows and documentation. 

• Product & Supplier Collaboration: 

• Collaborate with product engineering and supplier quality teams to address recurring field issues and drive corrective actions. 

• Lead initiatives to reduce supplier chargebacks through root cause analysis and proactive engagement. 

• EH&S Solutions: 

• Champion Environment, Health & Safety (EH&S) engineering solutions that improve equipment safety and compliance in the field. 

• Partner with EH&S teams to integrate safety enhancements into product design and field procedures. 

• Leadership & Team Development: 

• Serve as an influential leader for US and Canada Modernization group by fostering a culture of innovation, ac