Senior Community Enablement Specialist

Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements? 
As a Senior Community Enablement Specialist, you will be responsible for understanding client usage and adoption for all Relativity products across the spectrum of the EDRM. The Senior Community Enablement Specialistworks under the general direction of managers and Community Enablement Architects. 

Responsibilities

• Advise and teach customers Relativity workflow solutions across the entire product line through proactive outreach initiatives, content creation, one to many presentations, and responding to escalated customer inquiries. 
• Develops and authors customer onboarding guides and workflows to ensure they are comfortable and successful using Relativity to accommodate their specific workflow needs. 
• Engage with customers to encourage and drive product adoption and satisfaction. 
• Serve as customer surrogate across Relativity internally to ensure that end user’s perspective is voiced and considered during product development. 
• Assist with administrative functions for the team. 
• Manage team interdepartmental projects. 
• Manage and assist with team & inter-departmental programs 
• Provide thought leadership to the company and industry by speaking at industry events. 

Preferred Qualifications

• Relativity Expert  
• Skilled Project Management ability 
• Skilled communication and presentation ability 
• At least seven years e-discovery industry experience 
• Strong problem-solving ability 
• Advanced knowledge of core Relativity Applications, Text Analytics, Assisted Review, Processing & general knowledge of Collection and Legal Hold 

Minimum Qualifications

• At least seven years’ experience in the e-discovery industry 

Compensation

• Relativity is committed to competitive, fair, and equitable compensation practices.  This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus target of 10%, and long-term incentives. The expected salary range for this role is between $94,000 and $128,000. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights:Comprehensive health, dental, and vision plansParental leave for primary and secondary caregivers Flexible work arrangementsTwo, week-long company breaks per yearUnlimited time offLong-term incentive programTraining investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.