Patient Account Representative I

Join our Team 

We are looking for a compassionate, caring and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence. 

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement 
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to fitness centers
- Career advancement opportunities

Job Overview

Bad Debt/Charity: Coordinates activities and professional relationships with outside vendors such as collection agencies, attorneys, outsourcing vendors, and debt management agencies to facilitate the self- pay collection process established by Deaconess Health System, including supplying necessary documents for court appearances and/or by attending court appearances along with the appropriate vendor. Accurately create and review Onbase workflows for Bad Debt and Charity according to policy. Inquiries via correspondence, electronic mail, or telephone are to be worked within seven to ten business days. Accurately review and resolve or set deferral for follow-up on outstanding balances in work queues within 7-15 days of account entering work queue.

Education and Experience

Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Salary and Compensation

We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions.

Patient Financial Services
Day Shift M-F
Hybrid
Bad Debt / Charity / Medical Billing