Exam Support Coordinator/Sr./Lead

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

Summary:

Large Financial Institutions Support Team (LiFT) is responsible for promoting effective execution of key operational processes in Large Banking Organizations, Significant Service Providers, and Foreign Banking Organizations portfolios in the implementation of supervisory programs through operational excellence, effective quality control and compliance monitoring. You will support the execution of business line’s strategic goals and initiatives by collaborating with key stakeholders; leading internal process improvement projects and initiatives; performing technical and examination support work of varying complexity related to process workflows, scheduling, maintaining policies & procedures, performing quality control reviews, producing reports and MIS, and providing other examination support for supervisory teams. You will independently work on problems of diverse scope by drawing on experience to resolve progressively complex issues and maintaining a high level of technical expertise. You may be called upon to participate in System initiatives and to conduct Quality Assurance reviews. You will report to the Director of Examinations.

**We are hiring at various levels depending on your years of relevant experience.

We are a hybrid work environment.
Travel: 0 -10%
Locations: Atlanta and Miami

• Applies concepts, practices, and procedures and performs technical and examination support work of varying complexity related to process workflows, scheduling, maintaining policies & procedures, performing quality control reviews and providing other examination support for supervisory teams. Serves as a liaison for the development, maintenance, and use of end-user computer applications that facilitate the examination process. 

• Performs examination support work of varying complexity for multiple exam business lines. Provides deliverables and confers with business unit management as directed. Participates on department projects of moderate complexity. Cross trains in all aspects of Examination Support.

• Support the execution of the business line strategies of SRC by interacting with Department, Bank and/or System stakeholders 

• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors; demonstrate sound judgment in selecting methods and techniques for obtaining solutions. Analytical assignments vary and may include preparing reports and analysis. Engage other stakeholders in collecting feedback and input to work activities.

• Conduct a broad range of activities that provide specialized professional support to project, program or business unit management. Apply knowledge of and experience with team products, services and customers to efficiently and effectively document existing workflows and create new processes. Act as a liaison among the Division's stakeholders by managing the information flow among business lines, technical staff, and/or service partners. Examine and analyze highly technical or specialized information to arrive at solutions or recommendation. Lead the effort to resolve issues/problems of moderate to complex scope in which understanding of situations requires a review of a variety of factors.

• Provides database and application support as needed handling supervisory information as appropriate. May serve as department liaison for various bank applications and databases.

• Demonstrate leadership ability with a focus on promoting collaborative work environments through highly effective meeting facilitation. Draw on experience to resolve progressively complex issues. Demonstrate flexibility to make adjustments as needed. Demonstrate ability to handle ambiguous information and/or assignments that require individual research and collaboration with stakeholders. Engage other stakeh