Pool & Beach Concierge, Residences

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the Role 

The Pool & Beach Concierge is an integral part of the Pool and Beach experience at Naples Beach Club, A Four Seasons Resort. The main objective of this role is to provide personalized, attentive, and seamless service to guests and members enjoying the pool and beach areas. The Pool & Beach Concierge ensures all guests feel welcomed, comfortable, and cared for while upholding Four Seasons service standards and creating memorable outdoor leisure experiences. 

What You Will Do 

• Welcome guests and members to the pool and beach; assist with seating, towels, umbrellas, and cabanas 

• Anticipate guest needs and deliver personalized, attentive service 

• Set up and maintain lounge chairs and umbrellas to ensure cleanliness and proper presentation 

• Assist with menu knowledge and coordinate food and beverage orders with service teams 

• Maintain organization and cleanliness of pool and beach areas, including furniture and amenities 

• Communicate guest preferences, requests, and concerns to leadership and supporting teams 

• Monitor pool and beach areas to ensure guest comfort and compliance with resort policies 

• Work professionally and collaboratively with team members and supervisors 

• Support Pool, Beach, and Food & Beverage teams during peak periods or special events 

• And More! 

What you bring: 

• Ability to work in a fast-paced environment while maintaining strong attention to detail 

• Passion for food, beverage, and hospitality 

• Strong communication and interpersonal skills 

• Fluency in reading, writing, and spoken English is required 

• Previous experience in Food & Beverage or hospitality is a plus 

• Knowledge of Food & Beverage service standards is preferred