HR Data & Analytics - Insights & Product Delivery - Sr. Associate

We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions.  Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. You are strong in quantitative skills and reporting tools, but also possess curiosity to learn many nuances of rich workforce data, especially focused on employee relations, conduct, security, compliance, legal, etc.

As a Senior Data Analytics and Insights associate, you will analyze our large-scale global human capital and workforce data to create insights, analytical solutions, and customized models that answer critical business questions. You will translate business questions into analyses tasks, collaborate with internal subject matter experts (SMEs), build customized analytics solutions, and communicate customized results with relevant parties. You will participate in the design and delivery solutions (e.g., analytics dashboards, proprietary models, visualization schemes, etc.) to meet customers’ needs. You will be a valuable contributor and collaborator to our intellectual capital – accumulate institutional knowledge about our diverse workforce data across multiple lines of businesses, explore and develop suite of advanced intelligent decision tools, and create relevant templates or automation processes.  

Job responsibilities

• Conduct analyses on workforce data to answer business questions from multiple stakeholders and support HR in making evidence-based decisions 
• Understand data life cycle across technology ecosystem, collaborate with cross-functional teams in business & technology, and leverage a suite of tools to build analytical solutions 
• Capture and understand end-user requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization etc.
• Create and deploy workflows for repeatable, scalable, and automated solutions
• Build data analytics pipelines, including quality checks, exploratory analysis, and collaborate with technology teams in production deployment.
• Develop, use, and implement innovative analytical workflow and modeling approaches that capitalize on data assets, identify best fit data insight tools possibly including advanced analytics and data science models, such as LLMs, etc.
• Project manage the design, build, and delivery of new analytical solutions with a pragmatic approach in evaluating multiple solutions
• Attention to detail, rigor, and robustness in data analytics and results. Ability to articulate complex issues in easy to understand ways
• Adherence to various control functions and regulatory requirements while handling workforce data

Required qualifications capabilities and skills

• Bachelors with 3+ years’ experience in a related data discipline (e.g., Computer Science, Engineering, Economics, Business, IO Psychology, Statistics, Business Analytics, or relevant fields), and/or 2+ years at a top management consulting firm with a Master’s degree (or equivalent in industry)
• Hands-on experience in at least two of the following:
  • Statistical software or coding languages (e.g., Python, R, SAS)
  • Data analytics and visualization tools (e.g., Tableau, PowerBI, Qlik)
  • Statistical or quantitative analysis (e.g., multiple regression, multivariate analysis, network analysis, AI-ML concepts and techniques)
  • Advanced excel skills (e.g., pivot tables, VLOOKUP, Analysis ToolPak, macros/VBA)
  • Data wrangling, workflows, and automation (e.g., SQL, Alteryx, Business Objects, etc.)
• Versatile in learning and picking up different software, tools, methodologies, or coding languages 
• Demonstrated ability to create custom solutions that solve business problem
• Demonstrated experience in presenting reports, insights, and data analytics findings 
• Relevant experience in data & analytics topics in consulting, client engagement, or project execution

Preferred qualifications, capabilities and skills

• Domain knowledge in Human Resources analytics or in the financial services, especially in employee relations, recruitment, workforce planning, talent & career development, and HR service
• Experience with Natural Language Processing (NLP) algorithms, tools, customer/employee survey analyses, segment analysis and pattern detection, etc.
• Willingness to learn new areas of focus - especially support functions, compliance, global security, etc., as relates to HR matters