Global Benefits & Wellness Program Manager

Company Description

The Wonderful Company is committed to offering high-quality, healthy, and iconic brands such as Wonderful Pistachios, Wonderful Halos, FIJI Water, and POM Wonderful. We’re looking to make the world a healthier place through an uncompromising commitment to the well-being of our employees and their families. We foster a collaborative workforce that encourages an entrepreneurial spirit and openness to change.

The Global Benefit & Wellness Program Manager is responsible for managing benefits and wellness within our current global markets utilizing their expertise to lead country-specific as well as global organizational benefit and wellness programs.

The Global Benefit & Wellness Program Manager is responsible for leading and administering the group insurance benefit programs (medical, dental, vision, life insurance, etc.) for employees outside of the US as well as overseeing wellness programs in the US and internationally. This position provides benefits leadership and guidance to local and executive decisionmakers and works effectively with consultants and local-country brokers. They work well independently and are self-motivated but also excel at partnership opportunities among team members and throughout the organization.

The Program Manager plays an integral role in keeping The Wonderful Company’s employees safe and healthy as well as happy and fulfilled.

This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Job Description

• Responsible for all international & expatriate benefit policies and programs including processing and tracking enrollments/terminations, invoicing, renewal negotiations with consultants, and inquiries from local management and HR teams.
• Monitor international benefit industry changes; propose to leadership & implement enhancements based upon market trends and business needs.
• Manage on-going relationships with benefit plan brokers, providers, vendors, and consultants to ensure engagement in plan administration, and to coordinate regulatory requirements and compliance.
• Communicate benefits information to the employees and hiring managers by helping contribute to country-specific onboarding materials and supporting/communicating wellness initiatives.
• Independently provide technical and subject matter expertise regarding assigned programs requiring an in-depth knowledge of regulations, policies, and procedures applicable within the organization.
• Execute on-boarding and implementation of new vendors for in-country benefits.
• Build and manage ongoing improvement of the day-to-day administration, communication, and operations of global wellness programs.
• Oversee global wellness and education programs to promote healthy lifestyles and employee satisfaction.
• Partner with global partners for coordinated approach to global wellness strategy and provide support for benefits and wellness resources.
• Develop and execute communication strategy for global benefit offerings using effective communication vehicles to optimize impact and understanding.
• Intervene and manage employee escalations with internal parties as well as vendors and bring to resolution.
• Drive implementation of health promotion and wellness programs including health screenings, flu shots and others across multiple locations.
• Provide leadership and consultative project work with the broader Total Rewards team, as needed.
• Additional duties include creating and distributing Total Rewards communications.

Qualifications

• Bachelor’s degree required
• Minimum of 6 years of business experience required
• 4-5 years of direct experience in benefits programs and benefits administration management
• Experience working in a large (1,000+ employee), complex organization.
• Experience providing guidance and consultation regarding policy and procedures
• Proven problem-solving ability and analytical skills
• Detail-oriented with excellent organizational and verbal and written communication skills
• Ability to navigate difficult situations with empathy, discretion, and professionalism
• Ability to handle matters of confidentiality with utmost tact and diplomacy
• Comfortable in a fast-paced, dynamic environment
• Knowledge and experience with HR software applications
• Proficiency in Microsoft Office (Excel, Work, Outlook and PowerPoint)
• Ability to compile, analyze, interpret, and present employee information and data accurately and with attention to detail
• Critical thinker with strong time-management, organization, and prioritization skills to meet deadlines
• Must accommodate working hours of international operations