Admissions Assistant

As an Admissions Assistant, you report to the Director of Admissions and are responsible for providing administrative support and handling a diverse range of administrative tasks related to the Admissions Department. You are well organized, detailed oriented, flexible,  enjoys the administrative challenges of supporting a department, and is comfortable in an environment where change is a constant.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As an Admissions Assistant, you report to the Director of Admissions and are responsible for providing administrative support and handling a diverse range of administrative tasks related to the Admissions Department. You are well organized, detailed oriented, flexible,  enjoys the administrative challenges of supporting a department, and is comfortable in an environment where change is a constant.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high-quality, affordable programs for our students. The starting hourly rate is $16.00, plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role. 

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

• Manages the Admissions E-Mail Inbox.
• Uploads admissions documents to applicant/student files in Campus Nexus.
• Manages paper transcripts sent to Indianapolis office.
• Processes electronic transcripts process and retrieval of test scores.
• Processes Memorandums of Understanding that are given for certain grants in CampusNexus.
• Assists as needed with verification forms, letters and various communications to applicants.
• Appropriately guides external stakeholder questions to the correct person or department.
• Conducts regular audits to ensure accuracy of files.
• Actively works towards recruiting every student who contacts the office.
• Other duties as assigned.

Qualifications and Education Requirements

• 2-3 years administra