Project Manager/ Senior Business Analyst

Description

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are an IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.
 

IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customer's unique needs to achieve maximum value.

IGS is currently recruiting for a remote Project Manager/ Senior Business Analyst to support our work with our customer.

Assignment of Work and Travel:

This is a remote access assignment. Candidate will work remotely daily and will remotely access government systems and therein use approved government provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested.

Responsibilities and Duties (Included but not limited to):

• Develop and maintain project management plans, including work breakdown structures, performance metrics, activity schedules, staffing requirements, deliverable schedules, and milestone schedules. The Candidate will maintain these schedules using project tracking tools as directed by the government. 
• Coordinate, facilitate, and conduct meetings, create meeting agendas, create meeting minutes; and updates to the project management plans. 
• Provide monthly status reports to the PM and COR, describing project statuses, 
• accomplishments, pending issues, and cost tracking.
• Manage workloads for a team of developers and technical administrators.
• Respond and triage customer inquiries related to services and solutions requests.
• Analyze business requirements, conduct requirements elicitation and elaboration, to determine level of effort, milestones, activities, and plans. 
• Conduct research and provide recommendations for technical approaches for business process improvements to support customer. 
• Develop and implement an “as-is” or “to-be” business process models for each information system.
• Develop custom solutions with team of developers and system administrators providing innovative technical approaches to solve business problems.
• Develop and conduct internal testing, UAT testing, and other testing phases including tracking issues and defects from identification to resolution.
• Develop and conduct deployment plan by coordinating cross functional teams and across various internal customer divisions and external vendors as needed.
• Develop technical user guides, system reference documents, and training materials.
• Providing end-user training and support for developed solutions.
• Develop a transition plan that describes how work and knowledge will be transitioned to federal employees, or another contractor, if applicable. The transition plan shall include timelines, required activities, and all documentation acquired and required by the government.
• Other Duties as Assigned

Requirements

• BS Degree: computer science, electronics engineering or other engineering or technical discipline, or equivalent experience. 
• Extensive experience with: MS Teams, SharePoint, Power Platform, Salesforce.
• Understanding of business requirements and developing business cases.
• Ability to support customer during EST hours.
• Excellent oral and written communication skills. 
• Excellent analytical and organization skills.
• Ability to obtain and maintain government agency Public Trust clearance.
• Must be eligible to work in the United States without sponsorship due to clearance requirement. 

Preferred Qualifications and Core Competencies:

• Certified Scrum Master certification (CSM).
• Project Management Professional (PMP) Certification.
• Experience working with enterprise SharePoint, Salesforce, and ServiceNow solutions.
• Knowledge of HHS Operating divisions. 
• Active HHS Public Trust.
• Prior, successful experience working in a remote environment. 

Successful IGS employees embody the following Core Values:

• Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers. 
• Empathy, Emotional Intelligence: How we int