Associate Director, Renal Priority Accounts – South Central

Job Description Summary

#LI-Remote

This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

The Associate Director, Renal Priority Accounts builds enduring enterprise partnerships by thoughtfully integrating the Novartis portfolio across Priority Accounts and affiliated healthcare systems. This role leads long-term account strategy and brings teams together across renal sales, marketing, market access, and patient services to deliver coordinated, institution-centered solutions aligned with business priorities and legal and compliance standards. Serving as the primary enterprise partner, the Associate Director develops trusted relationships with senior clinical, operational, and financial leaders across complex health systems. This role also represents Novartis at approved industry forums, national and regional meetings, and account-specific engagements, championing collaboration and shared value.

 

Job Description

Key Responsibilities: 

• Develop, own, and execute comprehensive enterprise account strategies that support formulary adoption, care pathway integration, and sustained, appropriate use of the Novartis portfolio across complex healthcare systems.
• Lead long-term strategic planning for Priority Accounts and affiliated healthcare systems, ensuring alignment across clinical, operational, and organizational priorities.
• Build and sustain trusted partnerships with senior clinical, operational, and financial leaders to support care pathways, transitions of care, treatment protocols, and workflow enablement.
• Align Novartis resources across functions to deliver coordinated, institution-centered solutions that reflect customer needs and health system goals.
• Maintain a strong understanding of healthcare system economics, access models, organizational structures, clinical workflows, and broader market dynamics.
• Translate account and ecosystem insights into actionable intelligence that informs internal strategy, prioritization, and customer engagement.
• Partner with local customers to create and maintain tailored, institution-specific business plans grounded in a deep understanding of local market forces.
• Ensure appropriate stakeholder awareness of available Novartis pricing offerings and support resources across health systems.
• Represent Novartis at approved national and regional industry meetings, conferences, and account-specific engagements to strengthen enterprise relationships.
• Lead and coordinate cross-functional execution of account priorities, fostering alignment, accountability, and consistent collaboration across field and home office teams.

Essential Requirements:

• Bachelor’s degree required from 4-year college or university.
• 8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including 3+ years’ experience in specialty buy‑and‑bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• 3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
• Demonstrated healthcare ecosystem thinking, technology/digital engagement proficiency, and deep understanding across one or more therapeutic communities, including but not limited to renal, rare disease, oncology, and hematology, with a strong record of therapeutic area and product knowledge expertise.
• Strong business acumen with the ability to collaborate across functions in a matrixed environment to build thoughtful, strategic account plans aligned with customer and organizational goals.
• Robust business background, with a strong ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
• Candidate must reside within the assigned territory or  in a territory immediately adjacent to the assigned territory, provided the residence is within reasonable proximity to a major commercial airport.  For the purposes of this role, a “major airport” is a commercial airport offering regularly scheduled nonstop flights on multiple national airlines, with the abili