Project Management and Business Solutions Specialist

DIN TAI FUNG RESTAURANTS
Job Title: Project Management & Business Solutions SpecialistCompensation: $103,800 - $129,800 Annual SalaryThe base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
Location: Hybrid, Din Tai Fung - Corporate Office in Arcadia, California
About Us:Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.
Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.

Benefits and Perks:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance 
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match 
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts 
• Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
• Paid Sick Leave (PSL) to care for your health or loved ones
• Quarterly Wellness Days - extra time off to recharge every season
• Bonus Eligible 
• Opportunities for growth; we love promoting within

About the Role:We are seeking a detail-oriented, organized, and proactive Project Manager to lead the successful execution of projects from initiation through completion. The ideal candidate will be responsible for scoping, planning, executing, assuring quality and finalizing projects according to strict deadlines and within budget, while engaging cross-functional teams and managing resources effectively.  This role includes traditional project management responsibilities as well as platform identification and selection, requirements gathering, business analysis, quality assurance and go-live communications and support.
Responsibilities:

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans, timelines, and associated communications documents.
• Coordinate internal resources and third-party vendors for the cross-functional execution of projects.
• Manage project budgets, monitor expenditures, and ensure cost efficiency.
• Track project performance using appropriate systems, tools, and techniques.
• Identify and manage project risks, issues, and changes in scope, schedule, and costs.
• Facilitate regular team and stakeholder meetings to ensure alignment and progress.
• Maintain comprehensive project documentation and prepare detailed reports for management.
• Lead post-project evaluations and assess results for continuous improvement.

Job Requirements:

• Bachelor’s degree in Business, Management, or a related field (PMP, PRINCE2 certification a plus).
• 3+ years of proven experience in project management, preferably in muti-unit Restaurant or retail.
• Strong knowledge and experience using project management methodologies (Agile, Waterfall, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management tools such as Asana, Trello, SmartSheet, or Jira.
• Strong problem-solving skills and attention to detail.
• Business solutions focus, with a desire to apply technology and platforms in ways to improve the team member and customer experience.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Requirements: