Automotive Service Manager - Lexus of Colorado Springs

Description

Automotive Service Manager - Lexus of Colorado Springs

• Competitive Starting Pay: $150,000+ annually plus commissions (commensurate with experience)
• Work Schedule: Flexible Full-time Hours
• Anticipated Application Deadline: 08/19/2024

Come embrace the future at our brand-new facility located off North Nevada Avenue!

Lexus of Colorado Springs has moved into a new cutting-edge facility, and we are seeking an Automotive Service Manager to lead the charge in developing leaders and delivering outstanding guest and employee experiences! Join us and accelerate your career!

We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Baxter Auto, we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER!

Your Purpose as an Automotive Service Manager:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling guest complaints or concerns quickly and professionally to maintain good guest relationships and ensure repeat guests.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Auditing work and guest service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Other responsibilities as assigned by leadership.

Your Well-Being:

• Competitive Pay: $150,000+ annually plus commissions (commensurate with experience)
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule!
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Requirements

Basic Qualifications:

• Automotive industry knowledge including best practices and modern approaches to service management.
• Well-established leadership experience with a dynamic approach in continually developing a strong, growth-minded automotive service team.
• Exemplary problem-solving skills and the ability to implement innovative resolutions to keep our guests satisfied.
• Superb communication and collaboration capabilities to develop and maintain mutually beneficial partnerships with internal and external stakeholders.

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the commu