Civil Rights Division Manager - Human Rights Commission (2991)

Company Description

Rooted in community, the Human Rights Commission works in service of the City’s anti-discrimination laws by protecting civil rights, upholding dignity, and advancing equitable outcomes in San Francisco.  For more than 60 years, HRC has served its mandate to address the causes of and problems resulting from prejudice, intolerance, bigotry, and discrimination.

Established in 1964 by Mayor John F. Shelley as the Interim Committee on Human Relations, the Human Rights Commission is a department of the City & County of San Francisco.  The divisions and staff of the HRC secure, protect, and promote human and civil rights for all San Franciscans by:

• investigating and mediating discrimination complaints

• resolving community disputes and issues involving individual or systemic illegal discrimination

• providing technical assistance, information, referrals, and other supports related to human rights and social services to individuals, community groups, businesses, and government agencies

The Mayor of San Francisco may appoint up to 11 Commissioners to help develop policy at the HRC. Members of this public body represent diverse interests in the community and are able to leverage their professional and personal backgrounds to better address a wide range of issues impacting human and civil rights.

Job Description

Under the direction of the Policy and Anti-discrimination Division Director and Executive Director, the Civil Rights Division Manager develops, manages, and supervises a time-limited project designed to evaluate and improve the policies, procedures, and operations of the Human Rights Commission’s Civil Rights Division. The work will be evaluated at the end of the 36-month (CAT 18) project to determine ongoing need.

Responsibilities include:

• Supervise CRD staff to conduct interviews with members of the public alleging claims of housing, workplace and public accommodations discrimination under Administrative Code Chapters 12B & 12C, and SF Police Code Article 33 and investigating those claims.

• Supervise CRD staff in the investigation of housing, workplace, and public accommodations complaints of violations of the city's anti-discrimination laws

• Supervise CRD staff in negotiating resolutions of claims of housing, workplace, and public accommodations discrimination and drafting conciliation agreements.

• Maintain caseload of housing, workplace, and public accommodations cases under investigation.

• Work with staff to ensure that information provided in the public complaint process is used to identify systemic discrimination and repeat violations that may warrant department-initiated investigations.

• Monitor compliance with CRD policy and procedures including those relating to recordkeeping and to filing.

• Work with the Division Director, Executive Director, HRC management on intradepartmental collaboration.

• Coordinate and supervise the planning and delivery of educational programs, public forums, and hearings to address discrimination and human rights concerns.
• Prepare reports, policy recommendations, and project updates for the Executive Director and stakeholders; track progress against performance metrics.

• Advise the Division Director and Executive Director on policy matters and help formulate priorities and  affirmative solutions to discrimination trends. 

• Other responsibilities assigned to help effectively and efficiently fulfill the mission of CRD.

Qualifications

Minimum Qualifications

Education:

Possession of a baccalaureate degree from an accredited college or university with major coursework in the social sciences, political science or public administration.

Experience:

Five (5) years of experience in developing and implementing nondiscrimination programs. Duties must have included experience in the following areas: program monitoring, handling complaints of discriminatory practices against protected categories, statistical analysis, and developing outreach programs.

Substitution:

Additional qualifying experience as described above may substitute for the degree on a year-for-year basis. Thirty (30) semester or forty-five (45) quarter units equal one (1) year.

Possession of a Juris Doctor (J.D.) or Masters degree in the social sciences, political science, public administration or related fields may be substituted for one (1) year of the required experience.

Desirable Qualifications

• Two years of experience leading a team or supervising a team of professional staff in investigating discrimination complaints.
• Juris Doctor (JD) or Masters of Public Policy or Public Administration (MPA) Degree.