Associate Director, Data Operations

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As the Associate Director, Data Operations, you will Partner with leadership to identify communication strategies to create communication programs that enhance sales engagement and increase field effectiveness.
 

• Manage the creation, development and execution of communication initiatives that align with business objectives and engage field personnel.
• Maintain commercial field communication portal and calendar.
• Communicate key operations information including maintaining and updating Field Operations Guidelines and conveying information via new hire onboardings, regional trainer meetings and other forums.
• Maintain and update vendor credentialing and exhibit portals.
• Coordinate jurisdictional professional licensures for field personnel in partnership with cross functional stakeholders.
• Assists with execution of Commercial Effectiveness work including Sales Effectiveness studies, Sales Goals & Objectives Refinement and field coaching platform.

Knowledge:

• Advanced project management skills enable ability to execute many projects with tight deadlines: strong attention to detail and follow-through.
• Superior communications skills with an ability to efficiently and productively communicate both verbally and in writing are required.
• Ability to work with and coordinate demands from multiple internal customers.
• Ability to analyze critically and objectively to define and solve problems and to identify opportunities
• Demonstrated ability to manage vendors and service levels.
• Strong working knowledge of relevant software systems (e.g., MS Excel, Access, MS Word & PowerPoint, etc.) is required.
• Clear history of exercising, sound business judgment and clear decision-making.

Basic Qualifications:

High School Degree and Fourteen Years’ Experience

OR

Associate’s degree and Twelve Years Experience

OR

Bachelor's Degree and Ten Years’ Experience

OR

Masters' Degree and Eight Years’ Experience

OR

PhD and Two Years’ Experience

Preferred Qualifications:

·BS/BA Degree plus 10+ years of relevant experience in sales operations, preferably in Pharmaceutical or Medical Devices

·Proficiency in conversational and written English is required to perform essential job functions.

People Leader Accountabilities

•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

 

The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations me