Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; the employee will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Works closely with department managers and clinics in scheduling patients for treatment.
• Coordinates/validates pre authorizations prior to treatment with admitting team.
• Tracks data as requested by leadership.
• Completes all necessary data, compiles reports and action plans and presentations in a professional manner in compliance with organizational standards.
• Uses Microsoft Office to perform a variety of assignments. Gathers data and other necessary information for preparing various reports. Types and reproduces written materials or correspondence.
• Coordinates location, catering, presentation materials, audio-visual support and notification of meetings, appointments, conferences, telephone calls, etc. Records/transcribes meeting minutes from various meetings.

• Answers/screens incoming telephone calls and routes call to appropriate individual or takes messages as appropriate. Responds to inquiries and requests for services provided by the Inpatient Nursing Departments.
• Responsible for preparation of requisitions for office/training supplies and equipment.
• Maintains files for all Special Purchase Requisitions and corresponding Purchase Orders and other related documentation.
• Responsible for timely, effective notification/communication of employee training events/programs.
• Always maintains the utmost level of confidentiality.

• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Maintains composure, effectiveness, and flexibility under pressure.
• Assists with additional special projects as requested by leadership.

Behavioral Expectations

Should apply and be listed on all job descriptions.

• Customer Service – Enthusiastically interacts with all customers.  Assumes personal responsibility for meeting customer needs.  Consistently demonstrates a commitment to customer satisfaction.
• Interpersonal Skills- Is sensitive to the needs, ideas, and feelings of others.  Develops and maintains rapport with others.  Listens well.  Facilitates a group process.
• Adaptability/flexibility – Demonstrates the ability to change behaviors and plans to meet rapidly changing/ competing job demands (new or unusual situations).  Receives change as a challenge.  Revises plans to meet changing circumstances. 
• Communication – Clearly and effectively communicates ideas and requests to others.  Persuades or influences others through spoken or written communication.
• Initiative – Starts and completes tasks with minimum of prompting.  Willing to make recommendations and assume additional responsibilities.
• Team Player – Fully participates in maintaining a positive team environment that is conducive to customer satisfaction.  Build trust among co-workers, focusing on accomplishing hospital and departmental mission and goals.
• Organized and efficient – Organizes work and uses time efficiently.  Takes the initiative to find additional work during slow or downtimes.  Recommends innovative ways of doing work more efficiently and effectively.
• Core Values –Practices DCH core values.

Education and/or Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or 1-2 years of secretarial, clerical, or administrative experience and/or training; or equivalent combination of education and experience.

English Language Skills

Ability to read, comprehend and interpret instructions, correspondence, and memos. Ability to write reports and correspondence. Ability to speak effectively to customers, vendors, contractors, managers/physicians or general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide. Ability to compute ratio and percent and t