Registered Nurse (RN Clinical Manager - Homecare
Summa HealthAbout the role
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Registered Nurse (RN Clinical Manager - Homecare
Schedule: Monday - Friday - 8:30am-5:00pm. 1 weekend only every 6-8 weeks for manager escalation calls
HYBRID SCHEDULE - 2 DAYS IN OFFICE/3 DAYS AT HOME FOR ONE WEEK. 3 DAYS IN OFFICE/2 DAYS AT HOME THE NEXT WEEK.
Agency: Summa Home Health & Hospice
SUMMARY
The Clinical Manager provides oversight of all personnel and patient care services. The Clinical Manager is responsible for monitoring compliance, quality and safe delivery of services by following clinical processes. The Clinical Manager is responsible for any and all practices and duties within the scope of practice as outlined by the state. Provides backup to the Administrator/DON as needed.
KEY RESPONSIBILITIES
Ensure quality and safe delivery of home health services
Collaborates with intake, providing daily direction, managing referral volume based on staffing availability
Provides oversight for liaison workflow to ensure timeliness of completion as well as identify education needs for field & liaisons, ensuring workflow needs and staffing skill sets are congruent.
Ensure Start of Care compliance
Focus on Outcome Monitors as assigned
Implement quality improvement programs in the field
Participates in all liaison/administrative on-call rotation, and patient staffing as needed to manage after hour’s team, staffing needs and patient related issues
Manages on call calendar for internal & field staff
Manages PTO, call offs & daily/weekly productivity review to ensure proper staffing coverage to meet the needs of the business in the field and internally
Completes field visits as needed
Participates in managing cost of good working with monitoring supply costs, overtime, staffing, bonuses and visits per episode
Collaborates with billing department to address authorization pro bono requests & ensures patient contact regarding authorization exceptions
Performs new and ongoing liaison training as defined by the Administrator
Manages staffing budget, at the direction of the Administrator to include: overtime & bonus oversight; reporting budget exceptions to Administrator; payroll entry of field staff bonuses; review and approve liaison timecards
Provides Administrator/DON with objective data related to internal and field employee performance evaluations
Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
Assist with monthly Case Manager, Nurse and Therapy meetings
Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines
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