Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position starts at $15.00/hr. Final compensation depends on experience.

Location:

We are seeking a detail-oriented and compassionate Medical Records Specialist to ensure the accurate and timely completion and submission of birth records, including birth certificates and paternity acknowledgements, for newborns at Norton Community Hospital and Johnston Memorial Hospital.

Key Responsibilities:

• Collect and verify all documentation on birth certificate worksheets for completeness and accuracy.
• Interact with parents to collect and document birth information, deliver forms, and provide guidance in completing required paperwork.
• Assist parents, families, and staff with questions about certificates and State Regulations, ensuring each data element is accurately collected from both the parent and patient chart.
• Present unmarried parents with the opportunity to voluntarily acknowledge paternity, provide informational materials, and assist with the Acknowledgment of Paternity form—requiring patience, diplomacy, and sensitivity.
• Enter birth certificate information into the appropriate computer software program, review for completeness and accuracy, and transmit data in a timely manner as required by state law.
• Prepare verification of birth for every newborn.
• Collaborate closely with providers and nursing staff as needed.
• Pick up charts/requests daily from lock box and nursing units for scanning.
• Willingness to become a notary public due to documentation requirements.

Qualifications:

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to handle sensitive situations with diplomacy and professionalism.
• Willingness to travel between hospital locations as required.
• Commitment to maintaining confidentiality and compliance with state regulations.

Certifications:

• CRCR Required within 9 months of hire (company paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your famil