NExT Program Client Manager

Job Description

The NExT Talent Program is designed to accelerate the development of NielsenIQ’s client-facing associates to be experts across Customer Success North America, providing live client experiences, rigorous training and thought leadership opportunities to fulfill market obligations and build our future leaders. 

Join this rotational program to inspire bold insight driven decisions for our customers through aligning NIQ’s solutions to their key business questions. Key activities include developing joint business plans with our customers and driving value to enable their success. Engage existing customer contacts and unlock new stakeholders across the customer’s organization, generate lead opportunities for NIQ solutions that will meet customer needs, enable cross-sell, and upsell opportunities, coach the NIQ team to advance their analytical and customer business acumen. 

• Lead commercial strategy and sales of NielsenIQ’s solutions 

• Develop commercial elements of joint business plan 

• Develop NIQ account plan & sales strategy 

• Empathize with and anticipate our customers’ needs and be ready with solutions. Influential, forward-thinking, and unbiased source of truth for the industry. 

• Develop strategies to win based on client segmentation and product market fit 

• Build meaningful client relationships with client stakeholders and teams 

• Collaborate with cross functional teams to drive everyday value to our customers 

• Represent voice of customer to internal product development, product marketing, communications, and delivery teams 

• Represent NielsenIQ externally, in thought leadership 

• Work collaboratively with other sales partners to achieve revenue goals 

Qualifications

A little bit about you 

Do you have the necessary skill set to be successful in this role? 

Are you passionate, with proven ability to consult with clients on their business needs to identify & recommend solutions to help drive business decisions? Are you a leader with the ability to forge new relationships and develop your account portfolio? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively, as part of a team within a dynamic and challenging environment while maintaining ambitious standards? Do you have experience in working with complex client relationships and client issue resolution?  Do you like changing roles and experiencing different teams on a regular cadence? 

Qualifications 

• 5+ years’ experience in a relevant industry (FMCG, Consulting, Sales) required 

• FMCG experience preferred 

• Self-starter, extremely motivated & comfortable operating in an environment with limited direction 

• Able to quickly react and adapt to changing environments and priorities 

• Advanced experience with Microsoft applications required 

• CRM experience (Salesforce, MS Dynamics) 

• Effective in senior level communications, influencing & negotiation 

• Mission-driven and passionate about serving a purpose and driving value for client business 

• Excellent awareness & understanding of market conditions and client business environment 

• Demonstrated record of creating and growing sales revenue year after year 

• Familiarity with NielsenIQ tools, applications, and platforms a plus 

• Location requirements are flexible. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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